Do you have the appetite to Grow Your Magic?Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality. Founded in Belgium in , Puratos is growing rapidly with over employees in 75 countries, with a consolidated turnover of over 2 billion in . Our passion for innovation, pioneering spirit and core values continue to propel our global ambitions. This, coupled with our commitment to our communities, is what makes working at Puratos so magical. Position Overview Based in Durban, in order to further strengthen our local Sales team we are currently seeking a: Telesales (Durban, South Africa) Reporting directly to the Sales Manager, the successful candidate for this key function will be responsible for capturing orders from customers. Actively sell to customer using telephone, and carry out customer service and attend customer related queries. Key Accountabilities Capture all key accounts orders and load all orders coming from Sales Representatives on SysPro Call customers according to calling schedule/call cycle Compile back order reports Follow up on orders that have not been invoiced Follow up on back orders Liase with the Finance department Assist Sales Representatives in maintaining contracts prices/discounted prices Attend to incoming customer and cash customers Attend to customer service queries relating to deliveries of stock ordered Actively participate in all Telesales promotions Perform other duties as per operational requirements. Perform other duties as per operational requirements. Profile Grade 12 Minimum of 2 years in any sales related position; preferably 3 years in any sales related position. Computer literacy: MS Office suite (Outlook, PowerPoint, Excel, Word) and SysPro Knowledge of basic arithmetic. Extensive travelling Over and above normal working hours, occasional overtime may be seldom required. Due to the nature of the job, the incumbent faces ongoing work interruptions to attend to customers; tight deadlines. Knowledge of basic arithmetic must be able to calculate, teach and implement costings at store level, and apply skills Culture awareness and experience of diversity Business fluent in English (written & verbal) Required Competencies Finds and implements creative and innovative solutions for business challenges Develops and shares strategic business and market insights and translates these into solutions for the business Promotes our company culture within the wider organization. Facilitates the understanding of the organizational structure and proactively connects key stakeholders
Durban, ZN, ZA