Planning Coordinator

Premier Recruit are recruiting for 5 Planning Coordinators for our client who is a Drainage Contractor based in Slough and has contracts with various Water Companies including Thames Water. These are 12 week temp to perm positions with a salary of 24k pa when you go full time.
You would work on a 4 on 4 off rota as demonstrated below:
Week 1 06:30 to 18:30 & Week 2 10:30 to 22:30.
Below is an outline of your duties:
    • Allocatingall works to Field Engineer to optimise productivity
    • Working closely with technical specialists for field enabling and organising field equipment.
    • Monitoring the completion of work in line with field targets
    • Liaising and communicating on a daily basis with the field engineers and field management teams to ensure completion of work.
    • Working with and allocating Traffic management permits, in line with the Traffic management team.
    • To be the focal point for all works allocated within the geographic area and ability to re-allocate resources where operational situations arise, without impacting on Customer promises. Where emergency situations arise update Customers who are impacted by the re-allocation of engineers.
    • To escalate operational and customer difficulties to the Planning Manager in a timely manner, which enables solutions.
      • Manage appointments made via CGS procedures and ensure that customers are kept updated and that engineers attend as agreed.
      • To ensure call handling and GDPR are adhered to at all times and inbound & outbound phone calls are handled within the agreed time frame to help drive customer satisfaction.
      • Take responsibility and ownership for your planned works, prioritising work and ensuring legacy jobs are completed within target months.
      • Be part of high performing teams that embrace a culture of continuous improvement and be prepared to take responsibility and accountability for your role.
      • Ensure all H&S, HR, and other Lanes Group Plc policies are fully adhered to at all times
      • Assist with any ad hoc admin tasks & undertake any other works reasonably required of you.
      In Return we offer:
      • Weekly Pay
      • A dedicated 24/7 Callout Team.
      • A 12 week temp to perm.
      To apply for one of these exciting positions please apply through Total Jobs or contact Neil Pearson directly.
      Posted
      05/01/2022
      Location
      Berkshire, England, UK