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Tenancy Sustainment Manager

An organisation who help provide affordable housing throughout Worcestershire are looking for a Tenancy Sustainment Manager to join their team in a permanent role. In this role, you will be managing and leading your team to provide high performing, customer focused Tenancy Sustainment. You will be looking after the Money Advisors, Funding Officer, Job Coach and Service Charge Officers.

Job Title: Tenancy Sustainment Manager
Location: Evesham

Contract type: Permanent
Salary: £36085 per annum

As a Tenancy Sustainment Manager, your key responsibilities will be:
  • To ensure effective procedures are in place for quality money advice and support
  • To provide good leadership and direction to create a team that support customers to sustain tenancies by prevention. early intervention and income maximisation
  • Reporting all aspects of rent and yearly service charges
  • Supporting the head of income in managing the risk of welfare reform
  • Preparing and managing budgets and monitoring financial performance

To be successful as a Tenancy Sustainment Manager, you will have:
  • Knowledge of Housing sector including the legal and regulatory requirements relating to income management
  • Experience in People Management
  • IT Literate
  • Previous experience in Tenancy Sustainment Officer role would be beneficial

The benefits of this Tenancy Sustainment Manager role are:
  • 25 days holiday plus bank holidays
  • 1 extra day will be added for each full holiday year of service up to five years
  • Pension scheme matching employer contribution of up to 9%
  • Annual performance awards

If this Tenancy Sustainment Manager role sounds like something you would be interested in, please apply directly to this email or send your cv to
Worcestershire, England, UK