Credit Controller

Our client is a highly successful, global manufacturing company in Hatfield; due to continued success they are now looking to recruit a Credit Controller.

The purpose of this Credit Controller role is to ensure prompt payment against invoices issued by the company for goods supplied under the agreed payment terms.

Working Hours: Full time Monday - Friday 8.30am-5.30pm

Duties include:

  • Release of goods based on terms and status of customer account
  • Chasing late payers via telephone and/or e-mail
  • Keeping bad debts under control and taking correct measures should a situation arise
  • Keep debts over 30 days under 2% in line with company's KPI's
  • Liaise with solicitors regarding any legal action that may arise and follow up until resolution has been sought / agreed
  • Prepare schedule of posting cash and keeping customer account up to date enabling releases
  • Deal with and resolve queries in a timely manner using our dedicated query management system
  • Manage credit applications and credit check
  • Customer account set-up to ensure compliance with regulations together with account maintenance ensuring all aspects of the customer's account are always up to date
  • Discussion and cooperation with department Manager, Area Sales Managers and with other departments. This position also requires increased involvement with subsidiary companies overseas and other export customers.

The ideal candidate will be an experienced Credit Controller that must be able to recognise goodwill and continuity of customers when chasing debt to encourage repeat sales. Being able to engage with the customers and build a rapport is an essential skill required for this position. It is also of utmost importance that this person can work cross-functionally with team members both in the Customer Services and Sales Departments as well within the Accounts team. Also required is excellent numeracy and accuracy. The role requires the applicant to be fluent English (both written and verbal), excellent communication skills, and an amicable manner. In addition, you must also have excellent command of Excel spreadsheets and ERP systems used to process transactions.

Salary for the Credit Controller role:

£24,000 - £26,000 per annum

If you are interested in the Credit Controller role please apply today!

Hatfield, England, UK