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Technical Author

Fimatix are a leading Agile Software Delivery consultancy and our Talent Team are working with an exciting client in recruiting a permanent Technical Author for them.

You can be based anywhere in the UK but will need to be in the London office once a week.

About The Role:

  • Be part of a cross-functional team that includes writers, developers, product managers, designers, support, and client success teams across the globe.

  • Produce clear, easy-to-read, and consistent documentation and supporting content, for our clients in a B2B2C model.

  • Work collaboratively with internal teams to obtain an in-depth understanding of their products and define the documentation required to support self-service onboarding for our clients.

  • Produce developer documentation, such as task-based guides, API specifications, Postman collections, events and webhook reference material.

  • Bring a new perspective and a drive to actively improve our ways of working, processes, toolchains, and automation.

  • Work with our developer portal team to define our content strategy, information architecture and take an interest in the UX of our clients.

Skills and attributes:

  • Experience as a technical writer, writing user-focussed documentation for technical platforms / software.

  • Project tracking and wiki tools; Jira and Confluence.

  • Demonstrable experience with authoring in Markdown, HTML, GitLab, BitBucket.

  • Working with REST APIs, Open API Specifications and Postman.

  • If you also have experience with any of the following, wed love to hear from you

  • Programming or scripting abilities (any language or environment).

  • Working in a docs as code environment and passion to embed this.

  • As we seek to improve our toolchain, were exploring & evaluating several new tech/tools:

  • Docusaurus

  • Sphinx

  • Static site generators Hugo, Gatsby, Jekyll

Please apply now for an immediate conversation.