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ICT Trainer

Job Title: Trainer

Salary Banding: £24,000 - £27,000

Location: Homebased North West

Contract Duration: Permanent

Weekly Hours: 35 (Monday to Friday)

Are you an experienced trainer, whos a whiz with IT programmes, looking for your next move? Do you have exceptional communication and influencing skills?

Whats the role?

Due to an internal promotion, Your Housing Group has an exciting opportunity for a homebased IT Trainer. Youll live within the North West to be able to travel to our super modern Head Office in Birchwood, Warrington (WA3 7QH), when required.

Who are Your Housing Group? Well for starters. 88% of our employees recommend us as a great place to work! Your Housing Group has over 29,000 homes across the North West, Yorkshire, and the Midlands. Our residents range from teenagers, right through to retirement age and beyond with varying requirements, needs and support.

What will I be responsible for doing?

You will be crucial part of a small IT Training team, using your creative flair and experience to develop clear and engaging face to face IT training and how to guides for colleagues within the business.

In order to ensure your colleagues have the knowledge and ability to enable them to make the most effective use of the Groups IT resources, youll become the system expert on our Housing, Finance and Document Management systems. You will enable colleagues to make full use these systems, to ensure theyre able to effectively deliver in their roles. Dont worry if youve not used these systems before, if youre tech savvy, youll soon pick them up.

What will make me stand out from the crowd?

  • Significant experience of delivering IT training and producing training and procedural materials
  • High levels of IT Literacy not just Microsoft Office, but also Visio and Project
  • Ability to build positive relationships at all levels within the Group
  • First class customer service skills going the extra mile just comes naturally to you

Whats in it for me?

We offer a competitive salary of up to £27,000 (dependent upon experience) and 33 days annual leave (increasing with length of service).

We also provide a great benefits package, including a contributory pension where we match your contribution up to 8%, a Healthcare cash plan through BHSF, that doesnt just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access and alternative therapies).

Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.

Closing date: 20 May 2022

We may close the job earlier than indicated above.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property. It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the role profile will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG2

Warrington, England, UK