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WTW | Fresher | Placement & Billing

Position : Trainee/Advisor | Placement & Billing


  • Minimum bachelor’s degree required. Preferred Commerce or Insurance background


  • 0 - 2 years

Shift: 6.30AM-2.30PM-10.30PM (Day rotation)

Roles & responsibilities:

  • Deliver as per the KPI's defined for the role. To always maintain set SLA Accuracy/quality, TAT standards prescribed by the Business Unit. Manage work load/ volumes and delivery expectations as per business requirement
  • Develop a sound understanding of the business process.
  • Update work tracker and time tracking tools accurately and on real time basis
  • Complete ad-hoc tasks as directed by Team Leader.
  • Ensure adherence to compliance and operate within the guidelines of internal and external regulators. Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company.
  • Participate and contribute in team huddles.
  • Proactively support key initiatives that have been delivered to implement change.
  • To ensure any feedback (including breach/errors) found in the process is informed to the team Manager instantly.


  • Good verbal and written communication skills
  • Attention to detail is vital to succeed in this role
  • Energetic, enthusiastic individuals
  • Logical thinking skillset is a must
  • Ability to learn new processes and systems, also should have the ability to adapt to changes
  • Ability to prioritise and organize tasks, work within stiff timelines
  • Ability to work independently and as part of a team.
  • Ability to work under pressure and meet tight deadlines.
  • Should be a quick learner and team player.
Mumbai, MH, IN