Requisition Number 2200228S
Classification Title Student Program Coordinator, Senior
Position Job Title Student Program Coordinator, Senior
College/Division Chancellor Office
Department 440410-Digital Learning
Position Number 716421
Internal or External Search External - Open to all applicants
Appointment Full-time Equivalency 1.0
Reports To Position Title VP Digital Learning
Target Hourly/Salary Rate $37,271 target entry commensurate with qualifications
Pay Level 07
Pay Base Salary
New Mexico State University is a comprehensive land-grant institution of higher learning accredited by the Higher Learning Commission of the North Central Association of Colleges and Universities. An active research university, NMSU anchors the southern end of New Mexico’s Rio Grande Research Corridor, exceeding $140 million in research and public service expenditures. NMSU is classified as a Hispanic-serving institution by the federal government with a total minority enrollment over 48%. Home to the state’s NASA Space Grant Program, NMSU is located in Las Cruces, which features desert mesas, the farmlands of the Rio Grande Valley, and the Organ Mountains, an extension of the Rocky Mountain chain. The University is committed to building a cultural diverse educational environment.
Job Duties and Responsibilities
Serves as the liaison and coordinator to educate NMSU Online students about admission policies and procedures, arrange for campus tours and interviews. Gather information on graduate inquiries and maintain databases for mailings and communications. Guide prospective student through the admissions process, maintain application files, contact students for additional information, and communicate the status of a student’s application. Graduate Student Program Coordinator Sr will work closely with administration to regularly prepare admissions reports that include data on inquiries, applications and admitted students. Maintain accurate records. Responsible for verifying and inputting data in a timely basis. Coordinate activities from application to graduation for assigned departments: Admissions Processing, Registration, Verify Program of Study, Verify final exam information, Thesis and Dissertation Submission, Certification of degree and certificates.
Under limited supervision, develops, implements, and oversees a range of integrated special programs and initiatives designed to assist in the recruitment and retention of graduate and/or undergraduate students within an underrepresented target population or college. Responsible for the internal and external promotion and representation of program activities. Coordinates and provides support services to student participants as appropriate to program activities.
Classification Standard Duties
Plans, develops, and coordinates student support programs, special projects, and other initiatives geared to the recruitment and retention of students within the targeted student population or college. Oversees and administers all facets of the day-to-day operations of the various programs and activities related to the position. Serves as primary liaison with internal and external contacts on all matters relating to the program(s) activities; represents the program(s) on a local, regional, and/or national basis. Provides and/or coordinates financial aid scholarship disbursement, academic advisement, career advisement, and/or related support to students participating in the programs; acts as student advocate, and provides day-to-day problem solving as necessary. Oversees and/or coordinates the collection and analysis of program activity data; develops, writes, edits, and presents statistical and narrative program reports and evaluations. May plans, develops, and implements strategies for identifying and generating funding and/or resource opportunities for program activities, to include development of grant and other fundraising proposals. Participates in the development of goals and objectives; recommends, implements, and administers methods and procedures to enhance operations, as appropriate to the unit. Supervises personnel which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution. Performs miscellaneous job-related duties as assigned.
Knowledge of student recruitment and retention issues. Knowledge of a range of recruitment strategies and techniques. Knowledge of targeted recruitment principles, procedures, and resources. Knowledge of student outreach services and activities.
Data management and records maintenance skills. Performance management skills.
Ability to communicate effectively, both orally and in writing. Ability to develop and implement recruitment plans. Ability to analyze and solve problems. Ability to plan community outreach projects. Ability to analyze course prerequisites, certification, and/or curriculum/graduation requirements. Ability to coordinate and organize meetings and/or special events. Ability to design and develop recruitment plans. Knowledge of community outreach practices.
Bachelor’s degree in a related field.
Three (3) years of experience related to the standard duties as outlined.
Experience with ERP systems to include Banner, BDMS, SLATE, ProQuest. Excellent documentation and organizational skills.
Other Departmental Requirements
Standard Work Schedule Standard (Monday-Friday, 8-5)