Scheduler I


Patient Registration
Job Summary

Professionally interviews and schedules patients for outpatient service including preregistration. Coordinates patient schedules to maximize patient and physician satisfaction institution-wide. Communicates patient instructions and directions, physician order requirement, authorization/pre-certification/referral requirement to patients, physician office staff, and other SMHCS personnel. Maintains scheduling and pre-registration accuracy rate per department standards. Creates estimate for patient financial responsibility and collects co-insurance, co-payment, and deductible as indicated. Initiates process to assure the patient meets the hospital financial policies/guidelines for services to be rendered and transfers to appropriate departments for more complex situations.

Required Qualifications

- Require one (1) year of healthcare experience.

Preferred Qualifications

- Prefer the ability to analyze problems and offer solutions.
- Prefer the ability to work in a call center environment.
- Prefer effective communication skills, including the ability to handle difficult customer situations.
- Prefer general knowledge of medical insurance and terminology.
- Prefer knowledge of ICD-9/ICD-10 coding and current CPT coding.

Mandatory Education

HS EQ: High School Diploma, GED or Certificate

Preferred Education

Required License and Certs

Preferred License and Certs
Full Time
Salary Range
$30,000.00 - $34,000.00
per Year
Salary range estimated by
salary estimation provided by zippia
Sarasota, FL, 34236, US