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Credit and Collections Specialist

MKS Instruments, consisting of Vacuum Solutions Division and Corporate Division, is a global provider of instruments, subsystems and process control solutions that measure, monitor, deliver, analyze, power and control critical parameters of advanced manufacturing processes to improve process performance and productivity for our customers. Additional information can be found at

Are you naturally curious? So are we at MKS. Our collective curiosity drives us to be an innovation leader in many industries. Our products drive technology advancements across a wide range of applications such as 5G, augmented/virtual reality, autonomous vehicles, clean drinking water and space exploration. We are a team of collaborators who value fresh thinking and believe in mutual respect, constructive candor, diversity and inclusion. As a valued and trusted partner to our customers, we are continually pushing the boundaries of possibility. We believe in creating technology that transforms our world and are looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you.

This position may be a hybrid work from home/in-office role.

We are looking for an exceptional Credit and Collection Specialist who can...

Manage an Accounts Receivable portfolio of MKS customers to minimize past due and build the integrity of the open receivable balances. Create ways to improve cash flow while maintaining Customer satisfaction and service.

  • Collect, negotiate and resolve open accounts receivable balances.
  • Collaborate with internal partners to identify and resolve root causes for non-payment.
  • Facilitate on-time shipments by managing orders against credit limits and past due.
  • Communicate major collection issues to management and report the status of the assigned portfolio to relevant stakeholders.

What will you bring to the team, along with your customer-oriented approach is:

  • Highly consultative self-starter with a minimum of 5 years recent collection experience in a business to business environment
  • Demonstrated evidence of improving the collection process.
  • Capable of relationship-building, negotiation, problem-solving and follow through with internal and external partners.
  • Skilled at managing multiple priorities
  • Knowledge of Accounting Principles (with a public company a plus)
  • Oracle experience preferred but not required

As MKS is a federal contractor, it must comply with the Biden Administration's federal contractor vaccine mandate (the "Contractor Mandate") if it is reinstated by the courts. Should you receive and accept an offer of employment, you will be asked whether you are fully vaccinated or whether you will apply for an exemption (due to a (a) qualifying medical condition, certified by your healthcare provider or (b) sincerely held religious belief, practice, or observance that prevents you from receiving the vaccine) in the event MKS must enforce a mandatory vaccination policy in the future. Please be aware that if the Contractor Mandate is reinstated and you choose to remain unvaccinated without an approved exemption, MKS will not be able to continue to employ you. Unless and until the Contractor Mandate is reinstated,all employeeswho have not shown proof of vaccination must comply with additional safety protocols, including COVID-19 testing requirements, subject to applicable law.'

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be "U.S. persons." "U.S. persons" are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

MKS Instruments, Inc. is an equal opportunity employer. We solicit and hire applicants regardless of race, color, national origin, sex, religion, age, disability, veteran status, sexual orientation, gender identity, or any other protected category. Our policy is to employ the most qualified applicants. We conduct background checks and drug screens, in accordance with company policies and federal and state guidelines.

Salary Range
$41,000.00 - $65,000.00
per Year
Salary range estimated by
salary estimation provided by zippia
Andover, MA, 01810, US