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IS Internship - Infrastructure

Job Details


Position Title: IS Internship - Infrastructure

Internship Duration: 10-14 weeks (May-August 2022)

Hiring Rate: $20/hr.

Location: Albany, NY

Last Revised: March 1,2022

Primary Purpose

Under the supervision of Information Services staff, serves in a temporary capacity as a Dormitory Authority student intern and assists with a wide range of technical support projects.

Essential Functions

Assist with the following functions and undertake special assignments as directed.

  • Troubleshoot and remediate infrastructure (Windows servers, network) problems
  • Troubleshoot and remediate PC hardware and software problems
  • Software upgrade on servers and PCs
  • Office 365 applications support
  • IT Helpdesk operations support
  • PC imaging and setup
  • Day-to-day operations for the maintenance of Active Directory (AD) including creation and maintenance of user accounts, AD groups, and network passwords
  • Other duties as assigned.
  • Must adhere to the NYS Information Security Policy Standards established and issued by the Office of Cyber Security and Critical Infrastructure Coordination. (Standards can be found on the Intranet.)
  • Student interns are subject to and must comply with applicable laws, policies, procedures, and expectations for DASNY employees.

Minimum Qualifications

Must be a full-time matriculated undergraduate (sophomore level or above), or first year graduate student pursuing a degree in computer engineering, computer science, information technology, or related field.

Essential Skills

  • Excellent oral and written communications skills.
  • Demonstrated organizational skills and ability to prioritize.
  • Proficiency in PC applications such as Outlook, Excel, Access, Word, and PowerPoint.
  • Ability to work on PC's, troubleshoot problems, monitor system health, and perform daily system operations tasks.
  • Knowledge of Office 365 applications.
  • Knowledge of Windows server setup, and Active Directory management.









Licenses & Certifications

Salary Range
$28,000.00 - $48,000.00
per Year
Salary range estimated by
salary estimation provided by zippia
Albany, NY, 12207, US