Provider Onboarding & Enablement Coordinator

Our mission: to eliminate every barrier to mental health.
Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person - whether that's meditation, coaching, therapy, medication, and beyond.
Today, Spring Health serves more than 200 companies, from start-ups to multinational Fortune 500 corporations, and is a preferred mental health provider to companies like General Mills, Guardian, Bain, and Instacart. We have raised over $300 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, Rethink Impact, Work-Bench, William K Warren Foundation, SemperVirens, Able Partners, True Capital Ventures, and a strategic investor, Guardian Life Insurance. Thanks to their partnership, our current valuation has reached $2 billion. We are looking for a Coordinator to join the Provider Onboarding & Enablement team. Our mission is to build and empower the most diverse, high-quality provider community to drive member delight and clinical outcomes. The Onboarding & Enablement Coordinator will be responsible for managing and executing on various operational tasks and processes, in support of growing, managing, and engaging our provider network. This role will report to the Onboarding & Enablement Manager.

What you'll be doing:

  • Manage background check and account set-up for onboarding providers
  • Manage account deactivation for offboarding providers
  • Manage ad hoc provider communications & operational tasks
  • Conduct ad hoc provider-related analyses, as needed
  • Manage provider data input across relevant systems & tracking documents
  • Support the Onboarding & Enablement team as we continue to strive for efficiency via process, tools, communication

What we expect from you:

  • At least 1 year of experience in coordination or administrative role
  • Outstanding written & verbal communication, solid organization skills, high attention to detail
  • A thoughtful and collaborative approach, ability to thrive in a fast-paced environment
  • Humility, resourcefulness, ambition, professionalism
  • Demonstrated passion for, and understanding of, mental health and the broader U.S. healthcare system is a plus

Why you'll like working at Spring Health

  • High caliber team: make an impact on something that truly helps people alongside an incredible team
  • Big mission: we're revolutionizing the mental health industry
  • Big market and big upside in sales: Our product has strong product-market fit in a huge market with strong demand
  • The challenge: make a big impact by joining a fast-growing team in its early stages
  • We care about diversity: diversity allows us to build an excellent patient experience. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Benefits of working at Spring Health: Focus on total health including:Generous medical, dental, vision coverage available day 1 + access to One MedicalAccess to Spring Health's platform which includes (10) free therapy sessionsUnlimited time off in addition to (12) paid holidays16-18 weeks paid parental leave $500 per year Wellness Reimbursement Creating a culture you can thrive in:Flexible remote and hybrid work style arrangementsCalm Fridays to encourage meeting & distraction free days Donation matching to support your favorite causesEmployee resource groups Supporting you financially through:Competitive mix of salary and stock optionsEmployer sponsored 401(k) match In addition to finding people who are truly excellent at what they do, we take our values at Spring Health seriously:Members Come First: We are genuine member advocates.Move Fast to Change Lives: We build with urgency and intention.Take Ownership: We extend trust and hold ourselves accountable.Embrace Diverse Teams & Perspectives: We find strength in the diversity of cultural backgrounds, ideas, and experiences.Science Will Win: We will achieve impact by innovation and evidence based frameworks.Candor with Care: We are open, honest and empathetic. Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
Salary Range
$32,000.00 - $82,000.00
per Year
Salary range estimated by
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New York, NY, 10010, US