Lead Data Scientist, Growth & Engagement

Our mission: to eliminate every barrier to mental health.
Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person - whether that's meditation, coaching, therapy, medication, and beyond.
Today, Spring Health serves more than 200 companies, from start-ups to multinational Fortune 500 corporations, and is a preferred mental health provider to companies like General Mills, Guardian, Bain, and Instacart. We have raised over $300 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, Rethink Impact, Work-Bench, William K Warren Foundation, SemperVirens, Able Partners, True Capital Ventures, and a strategic investor, Guardian Life Insurance. Thanks to their partnership, our current valuation has reached $2 billion.
We are looking for a Senior Data Scientist to own the analytics and data product roadmap and deliverables on a newly established team that will be focused on member engagement. You will enable us to better understand our member journey, and unlock our ability to best engage with the members who would benefit the most from getting support through Spring Health, and to set and track a robust set of supporting KPIs. This role will be highly cross-functional and you will work collaboratively with our Strategy, Marketing, Customer Success, and Product & Engineering teams. As the sole data lead for the Member Engagement team, you will play an integral role in setting up our experimentation roadmap and driving our overall product and growth strategy.

What you'll be doing:

  • You will drive the data insights and analysis to inform strategies to drive member engagement
  • You will ideate and design A/B tests to evaluate new product features and member engagement strategies;
  • You will build the analytical infrastructure and insightful, automated dashboards necessary to track member and engagement metrics and KPIs
  • You will proactively analyze data across all aspects of the member health journey and identify opportunities to accelerate member growth, engagement and utilization.
  • You will craft compelling narratives and data informed recommendations to drive the overall member engagement and outreach strategy.
  • You will use predictive modeling to uncover trends, drivers, impacts and key influences on member utilization and outcomes that will drive user growth and engagement, improve marketing effectiveness, and inform target KPIs across our member engagement funnel.

What we expect from you:

  • You are passionate about changing the face of mental health care and Spring Health's mission to remove all barriers to mental health resonates with you
  • You have a degree in a STEM-related field and at least 5 years of commercial experience in a data science role
  • Proficiency with data querying language (ex:SQL) and a statistical analysis language (ex:R/Python) to analyze and model user data.
  • Experience working with modern data warehouses (ex: Amazon Redshift, Google Bigquery or Snowflake) and data visualization tools (ex: Looker)
  • Excellent verbal and written communication skills to guide and make recommendations to technical and non-technical business users
  • You have past experience in the area of user-centric product and web analytics
  • You are comfortable in an ever-changing environment and have a passion for successfully navigating ambiguous problem areas
  • You are committed to collaboration and are able to work well with other business units to build iterative solutions that continuously deliver value
  • You are proactive, not afraid of getting your hands dirty, and are equally comfortable balancing tactical and strategic execution

Benefits of working at Spring Health:
Focus on total health including:Generous medical, dental, vision coverage available day 1 + access to One MedicalAccess to Spring Health's platform which includes (10) free therapy sessionsUnlimited time off in addition to (12) paid holidays16-18 weeks paid parental leave $500 per year Wellness Reimbursement
Creating a culture you can thrive in:Flexible remote and hybrid work style arrangementsCalm Fridays to encourage meeting & distraction free days Donation matching to support your favorite causesEmployee resource groups
Supporting you financially through:Competitive mix of salary and stock optionsEmployer sponsored 401(k) match
In addition to finding people who are truly excellent at what they do, we take our values at Spring Health seriously:Members Come First We are genuine member advocates.Move Fast to Change Lives We build with urgency and intention.Take Ownership We extend trust and hold ourselves accountable.Embrace Diverse Teams & Perspectives We find strength in the diversity of cultural backgrounds, ideas, and experiences.Science Will Win We will achieve impact by innovation and evidence based frameworks.Candor with Care We are open, honest and empathetic.
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
Salary Range
$80,000.00 - $142,000.00
per Year
Salary range estimated by
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New York, NY, 10010, US