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Collection Agents

Due to the increase in our business volume, we are looking for collection agents and agents in the banking and telecommunications fields.
Whether you are a student or semi-retired, looking for a full time position or just want to earn some extra income, we certainly have what you need!

Our fully renovated offices are located near public transportation and are accessible to people with reduced mobility

We offer :

  • Commission based on performance and achievement of objectives $$$:
  • Complete paid training;
  • Inclusive environement
  • Group insurance including medical, dental and life insurance, travel insurance *
  • Sick days
  • Virtual health care service
  • Voluntary retirement savings plan
  • Dynamic environment
  • Employee referral program.
  • Opportunity for advancement
  • Possibility of remote work after the probationary period


*Full time positions only

Main Duties:

  • Contact customers by phone to update account information;
  • Negotiate payment arrangements for monies owed;
  • Answer client questions and document any information needed to process the file;
  • Support supervisors in training/coaching of new employees;
  • Take appropriate action in problematic cases;
  • Protect the company's interests by ensuring compliance with established policies, standards and procedures;
  • Meet productivity and quality standards.


You must have in your possession all the documents that authorize you to work legally in Canada, and given the nature of the job, we perform a criminal background check for the candidates who will be retained.

  •     Excellent communication skills (verbal and written);
  •     Bilingualism (English and French ) will considered an asset for ontario and British-Columbia location
  •     Excellent negotiation and persuasion skills;
  •     Comfortable with computer systems;
  •     Experience in call centers (an asset)
Posted
04/19/2022
Location
Kelowna, BC, U1X, CA