Tourism Program Specialist I

Cacapon Resort State Park; Group Sales Coordinator; Tourism Program Specialist 1 NR22-50

Under general supervision this employee will be responsible for the planning, organizing, and operation of programs in the promotion and sales of Cacapon Resort State Park lodging and conferencing facilities. Essential duties of this position are to establish, develop, and maintain a portfolio of contacts with travel agents, tour brokers, travel associations, motor coach operators, meeting and wedding planners, and businesses, as well as social, military, educational, religious, and fraternal groups, in order to market and sell Cacapon Resort State Park lodging and conference facilities. This employee will actively solicit group, transient and/or banquet business through actively seeking out new group business, dealing with customer inquiries through face-to-face contact, over the phone or via email; this employee will contact prospective customers and discuss their requirements, quote and negotiate prices, confirm written contracts, working with different Park departments and Group Services Liaisons to ensure that all details of the contract were delivered and guests depart satisfied; the employee will be required to travel and will participate in local and regional tradeshows, conventions and promotional events, promoting and marketing Cacapon Resort State Park, and the park's lodge, cabins, and conferencing facilities.