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Engineering Manager (React.js & CaaS)

For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home dcor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes, and Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.
  • This position is for a Manager, Product Engineering who will help us plan, design and execute a content strategy on our next generation digital services platform.
  • Manages multiple work streams required to execute complex projects and programs that deliver highly reliable systems on-schedule, on-budget, to the committed scope.
  • Provides clear direction and leads the team in the areas of scheduling, technical direction, future planning and standard development practices. Identifies opportunities for innovation and continuous improvement.
Major Duties and Responsibilities
  • Manages distributed technical product team comprises of Software Developers, QA Developers, Performance Engineers and Operations Developers.
  • Responsible for all design decisions and able to lead the team from technical perspective.
  • Develop a strategic roadmap for content evolution across the enterprise for eCommerce and store systems.
  • Manages multiple complex work streams required to execute complex projects and ensures delivery within scope, on time, and to budget.
  • Passionate about content management.
  • Identifies opportunities for innovation and continuous improvement.
  • Ensures technology implementations are release ready and can support into production
  • Understand technical implications of decisions with ability to challenge direction when appropriate
  • Strong communications and presentation skills
  • Ensures communication and alignment between all teams
  • Ensures and can provide evidence that projects are meeting milestones and deliverables
  • Resolves issues, roadblocks and changes, and escalates to the IT PMO, when appropriate
  • Responsible for IT project budget forecasts/projections and financial reporting
  • Point of escalation for all technical team members
  • Drives successful integrations with internal and external teams, including vendors
  • Maintains technology program roadmap with Business PMO
  • Ensures team is following all processes, procedures, and templates used in department or organization
  • Identify for improvement any processes or procedures that are outdated or obsolete
  • Create a culture of continuous improvement, change and world class delivery
Minimum Qualifications
  • Bachelors in Computer Science, Information Systems or equivalent. Masters degree is preferred.
  • 10+ years of Software Development experience, including 1-3 years as Technical Lead.
  • 2 years of experience working with distributed teams.
  • Experience using ReactJs with CaaS (content as a service) supporting an e-commerce site.
  • Strong understanding and experience leading teams using Agile and Scrum principles.
  • Experience working with business and creative users to deliver tools that facilitate marketing and personalization driven content
  • Experience with Agile/Scrum, automated testing, microservices, deployment pipelines and cloud based infrastructure is beneficial
  • Excellent written and oral communication skills; ability to communicate effectively with a broad spectrum of roles and titles.
  • Ability to collaborate, influence and build partnerships.
  • Experience designing and implementing effective process development.
  • Experience applying change management best practices to strategies, projects and programs.
Preferred qualifications
  • Content modeling experience using Contentful.
  • Experience building Jenkins Pipelines.
  • Experience with ElasticCache, SQS, API Gateways, etc.
  • Experience with performance tuning/optimization.
  • Experience with React Native.
Bangalore, KA, IN