Program Assistant | 50050 WCD Salary Allocation

Job Description
Job Title:
Program Assistant
Creation Date: 5/2011
Workforce & Career Development
Revision Date: 12/2018
Immediate Supervisor:

Job Code: 1070
FLSA Status:
Pay Grade: N03
Employee Name:

Job Classification: 723

This position requires that candidates provide proof of full COVID-19 vaccination after receiving a conditional job offer at least 7 days prior to their start date. 'Fully vaccinated' means that at least two weeks have passed since you received 1) your second dose of the Pfizer or Moderna vaccine or 2) one dose of the Johnson & Johnson vaccine.
Primary Responsibility / Summary

Performs a variety of administrative and program specific tasks to support the assigned department/program needs within the Workforce & Career Development (WCD) division. Per government requirements, this role required to be fully COVID- 19 vaccinated.

Essential Duties & Responsibilities
  1. Coordinates and maintains comprehensive calendaring, scheduling, and timekeeping for assigned program staff and participants.
  2. Sets up and supports meetings by providing appropriate collateral and services.
  3. Coordinates and processes the intake and distribution of information on new clients referred to the organization; logs incoming referral packs, requests additional information from referral sources and distributes completed packets to the appropriate program staff.
  4. Inputs client information into data systems, including but not limited to CalJobs, Dayforce, Launch Pad, Performance Management Tracking, etc.
  5. Produces correspondence and reports and reconciles time records.
  6. Maintains upkeep of client files.
  7. Orders requested office supplies and manages total supply costs and inventory according to guidelines.
  8. Provides customer service to varied levels of employees and external stakeholders and elevates issues as appropriate.
  9. Maintains confidentiality of sensitive and proprietary information.

Additional Duties & Responsibilities
  1. Provides administrative/reception coverage as required.
  2. Other duties and special projects as assigned.

Supervisory Responsibilities
  • This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience
  • High school diploma or general education degree (GED) required.
  • 2 years of office/clerical experience.
  • Strong interpersonal communication skills; possess abilities to work with all levels of employees.
  • Some experience working with diverse populations including those with developmental disabilities preferred.
  • Non-profit experience preferred.
  • Team player.
  • Multi-tasker; well organized.
  • Knowledge of ADA helpful
  • Shift flexibility and overtime when needed.
  • Ability to work with minimal supervision.
  • Bi-lingual fluency (e.g., English/ASL, English/Spanish, etc.) and ability understand another culture as required by the program or local community highly desired.

Certificates, Licenses, Registrations
  • None required.
  • 60 wpm, 10 key touch.
  • Possesses a valid driver's license and state-required auto insurance.
  • This position may require some local travel.
  • Ability to handle confidential information.
  • Punctual and dependable attendance.
  • Free from alcohol and drug abuse.
  • Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
  • Adheres to Goodwill's values of Respect, Integrity, Service, & Excellence.

Other Educational Skills & Abilities
  • Must have advanced knowledge proficiency of computer programs in a Windows environment, including Word, Excel, PowerPoint, and Outlook.

English Language Skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to write routine reports and correspondence.Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.Ability to apply concepts of basic algebra and geometry.

Reasoning Ability
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills
  • Database software
  • Spreadsheet software
  • Word Processing software
  • Presentation software

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-------------------------------- Amount of Time ---------------------------
Physical Demands
Less than 1/3
1/3 to 2/3
More than 2/3





Reach with hands and arms

Use hands to finger, handle, or feel

Climb or balance

Bend, kneel, crouch, or crawl


Talk or hear

Taste or smell

Carry, push or pull


-------------------------------- Amount of Time -------------------------------
Lifts Weights or Exerts Force
Less than 1/3
1/3 to 2/3
More than 2/3
Up to 10 pounds


Up to 25 pounds


Up to 50 pounds

Up to 100 pounds

More than 100 pounds

Work Environment

-------------------------------- Amount of Time ---------------------------
Environmental Conditions
Less than 1/3
1/3 to 2/3
More than 2/3
Wet or humid conditions (non-weather)

Working near mechanical parts

Work in high, precarious places

Fumes or airborne particles

Toxic or caustic chemicals

Outdoor weather conditions

Extreme cold (non-weather)

Extreme heat (non-weather)

Risk of electrical shock

Work with explosives

Risk of radiation


The physical, mental & environmental conditions in which the work is performed. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this position.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • No special vision requirements
  • Moderate noise

Required Training
  1. New Hire Orientation
    1. Complaints/Grievances
    2. Confidentiality
    3. Corporate Compliance
    4. Values and Diversity Training
    5. Conflict of Interest
  2. Safely Surrender Baby Law
  3. Mandated Reporter Status
  4. Data Systems
  5. ADA and Reasonable Accommodation
  6. Safety Training
  7. Any other training required by law, funders, and the organization.

Pre-Employment Testing
  • Drug Screen
  • Background Check
  • Live Scan

Values-Based Work Environment Notice
Goodwill Southern California provides a values-based work environment for our employees.All individuals are expected to support and promote our values:

  1. We treat everyone with respect, compassion and inclusion, recognizing their contributions and differences.
  2. We conduct business with transparency, integrity and accountability.
  3. We pursue a vision of excellence and continuous improvement to better the lives of those we serve.

The above description is not intended to be an 'all-inclusive' list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.

Employee Signature Printed NameDate

by Jobble

Salary Range
$25,000.00 - 38,000.00
per Year
Salary range estimated by
Los Angeles, CA 90001, US
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