German Speaking Customer Advisor

Sind Sie offen für eine fantastische neue Chance?

Manpower UK are currently recruiting on behalf of our reputable client who are a global leader within the travel industry for a German speaking Customer Service Adviser.

***from 1st December until end of February all new starts will receive a sign on bonus ***

Assist German and UK customers on enquiries relating to a holiday booking within a vibrant contact centre
Solve the problems for clients via Call, Chat and Email
Handle clients problems with empathy and patience in a goal-driven environment
Work as part of a high-performing team, supporting and helping colleagues when required
Attend regular team huddles
Keep up-to-date with latest promotions and initiatives
Read, understand and follow the Company Policies and Procedures
Assist in ad hoc assigned projects

Candidate Experience:

Excellent customer service skills and experience
Strong communication skills in English, both verbal and written;
Good knowledge of Microsoft Office applications, such as Word, Excel, PowerPoint and sound general computer skills
Proficient typing abilities
Sound troubleshooting and problem-solving skills with a strong desire to achieve positive outcomes
Ability to listen and build rapport quickly
Motivated yet conscientious and diligent approach to work
Good attention to detail

Interested? Please forward your CV in the first instance
Bournemouth, United Kingdom, gb
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