Operations Manager - Express Parcels

Our client who are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland now have a new exciting OPERATIONS MANAGER role based at their site in the WEST BROM area of BIRMINGHAM Role summary: This role is responsible for leading and managing operational aspects of the service centre and ensuring achievement of budgeted and/or targeted service, cost and quality performance measures. The successful candidate will be responsible for the effective management of all employed colleagues, third party subcontractors and owner drivers (circa 130-140 including 70-80 drivers). They will manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager. Key responsibilities Evident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility. Experience of running a multi shift logistics operation Proven record of delivering great service to Customers and managing on-going Customer relationships. Experience of managing a diverse workforce including sub- contractors, self- employed drivers and PAYE drivers. Experience of managing direct cost budget Operating 70-80 routes Delivering 7-8,000 parcels a day Collecting 10-15,000 parcels a day 24 hour operation We are looking for someone who is flexible with working hours. Contracted to 40 hours a week offering up to £42k.
West Midlands, England, UK
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