Customer Accounts Executive

Customer Accounts Executive £21,000 - £24,000 (DOE) Stonehouse Immediate Start Available Our client based in Stonehouse; Gloucestershire are looking for a Customer Accounts person to join the ever-growing team. If you’ve got great customer service experience, excellent relationship building abilities and are an organised individual, this could be the perfect opportunity for you. This is a permanent position, working Monday – Friday with an excellent salary of £21,000 – £24,000 with immediate starts available. Roles and Responsibilities: Act as a key contact within the business. Be an advocate and voice for the customer; ensuring sales, marketing and other internal stakeholders are informed. Build and maintain successful customer relationships with regular, proactive contact. Proactively communicate issues to the customer and be willing to share “bad news” in a professional manner. Communicate regular updates to your designated accounts via phone, email and video meetings. Take responsibility to identify and correct any errors (e.g. incorrect product deliveries; pricing, delays, etc) Escalating as needed to ensure the issue is effectively resolved. Skills and Attributes: Ability to proactively problem solve and manage situations with urgency. Competent with Microsoft office packages including Excel Strong customer service experience. Ability to build relationships. A highly organised individual. Benefits: Pension. Onsite parking. Competitive annual leave. Modern working facilities. Easily commutable. If this role sounds of interest to you, apply today to Harvey RE Recruitment today. RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven’t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.
Company
RE Recruitment
Posted
01/07/2022
Location
Gloucestershire, England, UK
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