Contract Manager

Contract Manager

Menzies Distribution are looking for a Contract Manager to join our team.  This role is home based though regular travel will be a requirement of the position.  Based on a basic 37 hour week working Monday – Friday, you'll be closely supporting a single or multiple customer account. Key to this role is the management and maintenance of the customer contract, focusing on profitable business growth through customer intimacy.

Relevant COVID-19 precautions will be taken during the recruitment process for this role

Contract Manager Duties:

Build and maintain excellent customer relationships with clients in order to develop a constantly improving service and achieve profitable business growth
Hold regular customer reviews and provide them with clear business and operational reports with supporting analysis.
Ensure all operational performance standards are met, monitored and maintained in accordance with contractual service level agreements.
Take an active role in the Contracts growth strategy, through responsibility for  key  account development initiatives and identifying potential new customers
Work within annual operating budget and enable good profit reporting through establishing and monitoring KPI’s
Ensure all legislative and regulatory requirements are met with particular emphasis on tachograph, driver’s hours, maintenance schedules and records. Exercise operational controls in order to protect the company’s Operators License and regularly audit systems to ensure compliance
Manage the planning of the sites delivery network to ensure driver and vehicle optimum efficiency
Provide a safe working environment, seeking opportunities to raise the profile of Health and Safety across the site
Where directs report to  this role, set clear goals and targets through the PDR process, recognise good performance and professionally manage poor performance
Seek opportunities to develop self and others
Contract Manager Additional Benefits:

31 Days Annual Leave (Plus 2 Fixed)
Company Car Allowance (Cash4Cars)
Pension Scheme
Life Cover
Cycle to Work Scheme
Eye Care
A bit about us:

At Menzies Distribution, we have been delivering across the UK since 1833. Today, we are Logistic UK’s most innovative business of the year, with a strong focus on the future, sustainability, and innovation – we keep moving forwards
London, United Kingdom, gb
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