Revenue Cycle Management Specialist II

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics is looking for a TEMPORARY Full-Time Revenue Cycle Management Specialist II for our Carlsbad, CA or Aliso Viejo, CA location who wants to continue to learn in order to allow our company to grow.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary: The individual in this position typically reconcile medical claims for the purpose of collecting revenue for NeoGenomics. They will work with the patient, client and/or Third Party insurance bills, and may work on one or more of these processes daily.


Focus efforts on increasing cash and reducing bad debt

Analyze payer issues and resolve AR to increase cash collections

Subject Matter Expert on AR collections related to Neo procedures and systems

Assists management with developing training and QC

Identifies payer trends and brings to Lead and management attention for resolution

Complete refunds/adjustments to customer accounts, while providing necessary back-up information to maintain accuracy

Contact Third Party carriers to follow up on denied and un-responded claims

Evaluate and respond to all aspects of written billing inquiries from the patient or their representative in order to resolve billing issues

Handle patient indigence and bankruptcy claims

May have contact with insurance carriers, clients, patients and/or other outside sources

Regular research involving both the internet and billing systems

Maintain compliance and HIPAA standards at all times

Meet or exceed daily production standards

Ability to work on various other projects as needed

Associates Degree or equivalent work experience

5+ years' experience in A/R, Billing, Customer Service, insurance or healthcare preferred; a background in insurance and/or cash application preferred


Must either be fully-vaccinated against COVID-19 as defined by the Centers for Disease Control and Prevention (CDC) within probationary period, first 90 days, or submit a NeoGenomics Medical or Religious Exemption as a form of reasonable accommodation within 7 business days of your start date which will be required by the HR department. If you are formally offered a position to join NeoGenomics, at that time you may initiate the Medical or Religious Exemption process with the Human Resource department.

PC skills with specific proficiency in Excel

Basic Math skills

Excellent communication skills

Demonstrated problem solving skills

Good organizational skills

Data entry skills

Ability to work independently and as part of a team

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range
$64,000.00 - 114,000.00
per Year
Salary range estimated by
Carlsbad, CA 92008, US
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