Wholesale Parts Representative- Full Time

Hendrick Toyota ConcordLocation: 7670 Bruton Smith Blvd, Concord, North Carolina 28027

Take Advantage of Our Cutting Edge Benefits:

  • Employer Paid Healthcare & Prescription Plan

  • Paid Company and Manufacturer Training

  • 401(k) Retirement Plan with Company Match

  • Dental, Vision, Life Insurance

  • Internal Career Paths & Growth Opportunities

  • Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance)

  • Paid Time-Off up to 3 weeks Vacation

  • Holiday and Sick Pay

  • Employee Assistance Program

  • Employee Discounts

  • College Scholarship Program

  • Clean State of the art facilities

  • Top Notch Climate Controlled Shop & Equipment

  • Largest privately owned auto group in the country- great career growth potential!

Essential Duties and Responsibilities include the following:

  • Assists customers in selecting and purchasing parts.
  • Places special orders for parts.
  • Reads appropriate manuals to ascertain type and specification of part.
  • Provides pricing and product information to customers.
  • Dispenses parts to the service department and body shop.
  • Orders out-of-stock parts requested by customers.
  • Assists in taking inventory.
  • Meets departmental production and profitability goals.
  • Maintains CSI at or above dealership standards.
  • Answers telephone promptly and consistent with dealership guidelines.
  • Maintains an organized, clean and safe work area.
  • Participates in required training.
  • Records all hours worked accurately in company timekeeping system.
  • Follows Safeguards rules and regulations.
  • Demonstrates the Company’s Core Values.
  • Complies with Company policies and procedures.
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
  • Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o   GED

   High School Diploma

o   Associate Degree

o   Bachelor Degree

o   Master Degree

o   Doctorate Degree

Field of Study/Work Experience:

o   Accounting


o   Business

o   Human Resources

o   Information Technology

Desired Work Experience:

   up to 3 years

o   3-5 years

o   5+ years


Working knowledge of automotive parts.

Certificates and Licenses:

   Valid Driver’s License

o   Automobile Salesperson License

Computer Skills:

Intermediate skills in Microsoft Office products. Intermediate ability and knowledge of the Parts portion of the Dealership Management System and other computer applications to support operations.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and some holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. Must be able to lift up to 30 pounds.

Environment Demands:

Duties are performed primarily at the parts counter and in the parts department.  Work includes retrieving parts for customer purchase and moving throughout the parts, service, and body repair departments. Employee continuously interacts with customers and parts and service department employees.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos.  Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.  Have working knowledge of automotive parts.

Hendrick Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values.

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.


Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.


Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.

Full time
Salary Range
$32,000.00 - 61,000.00
per Year
Salary range estimated by
Concord, NC 28027, US
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