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2nd Shift Sales Representative 180860

Shift: 2pm-11pm

Responsibilities:

  • Manage a high volume of phone calls and provide a response to all maintaining high quality of services and performance standards.
  • Facilitate sales of all services according to company and client requirements.
  • Coordinate with customers and avoid any discontinuation from his or her end.
  • Assist customers with all knowledge on products and services and perform required repairs and prepare bills for same.
  • Administer all customer complaints and ensure timely resolution within required guidelines.
  • Supervise all unresolved compliant for sales.
  • Perform troubleshoot on all customer service issues and schedule all field service calls as required.
  • Manage and process and correspondence with customers.
  • Schedule all customer appointments according to procedures and documents all customer transactions and prepare required paperwork.
  • Prepare all new contracts and handle all incoming calls for same.
  • Analyze all client requirements and assist to prepare all service contracts and facilitate sales for same.
  • Perform all follow up for all outbound calls.
  • Supervise all online chat sales calls for clients.
  • Ensure optimal level of client satisfaction at all times and process all orders on phone.


Qualifications:
Necessary skills:

  • Sales experience needed
  • Communication and interpersonal abilities, customer service skills, attention to details, and problem-solving

#CB



HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.

Company
HKA Enterprises
Posted
01/01/2022
Type
Full time
Salary Range
$31,000.00 - 67,000.00
per Year
Salary range estimated by
Location
Buford, GA 30518, US