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2022 Bloomberg Customer Support Representative – Italian Speaker

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.
In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that encourages our employees to be their best.


### What’s The Role?

Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? If so, join the Bloomberg Customer Support team, which is a key part of our Technology Services & Solutions business.


As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues.


You will be responsible for the installation, connection, hardware management, and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management, and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients’ technological needs. We tackle our clients’ software issues, and we understand how it relates to their workflows and asset-class needs. Working with critical information and highly sophisticated tools, we ensure the security of our clients’ accounts and data.


Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information. We set up, train, and connect our clients to the various Bloomberg products and platforms they subscribe to. You will work as part of our 500 strong distributed team, supporting our clients collectively in more than 18 languages.
Company
Bloomberg
Posted
11/24/2021
Type
Full time
Location
New York, NY 10108, US