Test Center Administrator - Full Time

$300 Sign-on Bonus

PSI is the leader in the assessment industry and has been in business for over 70 years! PSI provides license and certification exams for state and federal agencies, as well as assessments, for public and private companies.

Position: Test Center Administrator – F/T - $14.25 – West Des Moines, IA 50265


Option 1: Monday & Tuesday: 8am to 5:30pm, Thursday: 8am to 4:30 pm, Friday: 8am to 12:00 pm, Saturday: 8am to 12pm

Option 2: Tues & Thurs: 8am to 4:30pm, Wed 8am to 5:30pm, Fri 8am to 4pm, Sat 8am to 2pm

Benefits: Full Benefits Package

Role: This position assists in the administration of numerous tests and exams while maintaining a secure testing environment. Paid training is provided.

Essential Functions: Proctor a variety of tests while maintaining a secure testing environment. Maintain confidentiality and security of all testing materials. Must be vigilant — able to pay close attention to security cameras and conduct routine testing center observations to ensure safety and security measures are being followed.


  • Verifying valid government issued I.D’s and other legal documents.
  • Responsible for reception duties; check-in and out of testing candidates.
  • Monitoring duties include; one —way mirror surveillance, video surveillance, and routine walk through inspections.
  • General office tasks to include report writing, email communications, and over the phone customer service etiquette.
  • Assist in training new proctors
  • Assist with daily test center operations to ensure a safe and secure testing environment.
  • Provide electronic fingerprinting services / at select locations only.


  • High school diploma or equivalent
  • Cannot be currently licensed/certified in any trade.
  • 1 full year of customer service experience
  • 1 full year of basic computer skills
  • Knowledge of Microsoft applications
  • Ability to walk/stand for 40% of the time throughout shift
  • MUST be reliable and work as part of team
  • Possess problem solving skills and engage in analytical thinking in stressful situations
  • Prior proctor/teaching experience is a PLUS!

Candidates must be able to pass an extensive background screening.

For more information on PSI Services LLC please visit: http://corporate.psionline.com

Job Type: Full-time

Pay: $14.25 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Supplemental Pay:

  • Signing bonus

Ability to commute/relocate:

  • West Des Moines, IA 50265: Reliably commute or planning to relocate before starting work (Preferred)


  • High school or equivalent (Preferred)


  • customer service: 1 year (Preferred)
  • basic computer: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

Salary Range
$19,000.00 - 24,000.00
per Year
Salary range estimated by
West Des Moines, IA 50265, US
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