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Field Service Technician

Commonwealth Technology Inc. (A Visual Edge company) has an opportunity for a qualified Copier Service Technician.


Are you looking for an exciting career in business-to-business technology? Commonwealth Technology/Visual Edge IT is comprised of talented, driven, and passionate people who work to provide unduplicated service to our internal and external clients. We encourage one another at every level, and our efforts are supported by employee driven, world class benefits that enable us to enjoy our lives outside the office while building fulfilling careers. If you want to work for a company where you can build a career and be part of an amazing team, we would love to hear from you!

Commonwealth Technology Inc. is an award-winning provider of advanced imaging and networking technologies from the desktop, walk up, data centers and production centers for all businesses small to large. Over the last 30 years we have grown to be one of the most respected companies in our industry. We proudly provide products from leading manufacturers such as Xerox, Canon, Konica Minolta and Kyocera. Our goal is to bring solutions to our customers- both hardware and software, but most importantly a consultative approach to help each of our customers with their document strategy from creation to production and archival. We employ the most experienced and talented individuals in our industry and as we grow we are looking for individuals who are career minded and who are interested in exploring opportunities for a rewarding career.

We seek experienced professionals with experience with Office Equipment and/or printer repair and proactive maintenance.

Technician’s responsibilities include:

  • Responding to service requests in a timely and professional manner.
  • Maintaining equipment to the highest standards.
  • Participating in on-going training and obtaining industry certifications.
  • Provide customers with the highest level of service with prompt responses and effective communication.
  • Maintaining and remaining accountable for car stock inventory.
  • Ability to work independently and without constant supervision.
  • Local travel is required.
  • Experience with networking office equipment and installation of print drivers, etc. Document management and workflow experience are also beneficial.

Qualifications: * Effective customer relations. * Self-disciplined and organized. * Must be able to lift up to 50 lbs. and have a clean driving record. * Experienced Field Service Technicians are encouraged to provide references regarding past successes.

Commonwealth Technology offers an attractive compensation package, which includes:

· Work-Life Balance
CT/VEIT promotes a healthy work-life balance for employees by offering competitive pay, PTO, and seven paid holidays per year. We are always reviewing and finding new ways to support our employees’ unique needs.

· Career Path
We encourage growth from within Visual Edge. We seek outside candidates who are driven that we can nurture along a career path and we hire/promote internally. We also have opportunities to develop talent through training programs.

· Insurance Benefits
We offer multiple plans to choose from to fit your individual needs. We offer Medical, HSA, Dental, Vision, Short term disability, long term disability, voluntary life insurance, employee assistance program, and wellness programs. We provide all of our employees a $25k life insurance policy at no cost to our team members.

· 401K
CT/VEIT gives employees access to a 401k program and offers an employer match benefit. Visual Edge will match 100% of an employee’s contribution up to the first 3% and will provide an additional 50% match on the next 2% of the employee contribution.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance


  • Monday to Friday

Supplemental Pay:

  • Bonus pay
  • Signing bonus


  • High school or equivalent (Preferred)


  • Copier Technician: 1 year (Preferred)


  • Driver's License (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location:

  • On the road

Work Remotely:

  • No

Work Location: On the road

Salary Range
$34,000.00 - 61,000.00
per Year
Salary range estimated by
Berea, KY 40403, US