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Care Coordinator-Scheduler-Full time hours

COMPANIONS & HOMEMAKERS, INC. – Scheduler – Stratford, CT

Care Coordinating Department

Full Time: Monday – Friday, 8:30a – 5:00p/6:00p

Opportunity- -Stability- - Service: Join Connecticut's Biggest and Best Home Care Team

Companions & Homemakers is looking for a full-time scheduler. Candidate must have a strong customer service background including handling a heavy telephone volume. This position is based out of our Stratford, CT location.

What We Offer:
  • Immediate opening in a growing industry with CT's homecare leader
  • Medical 80%, Dental 50%, Life Insurance
  • 401-K benefits with company match.
  • Competitive wages, time off benefits, and recognition
What You'll Do:
  • Match caregivers from our large employee pool with clients in need of services
  • Follow up with clients by phone to ensure high levels of service are provided, escalating any concerns to your supervisor
  • Problem solve challenging client schedules
  • Monitor caregiver performance, escalating any concerns
What is Required:
  • Must be comfortable making and taking calls in a busy environment
  • Must be customer-service oriented with excellent follow up skills
  • Must have a good phone demeanor and be able to enter information in our computer system as you talk with clients and caregivers
  • Must be high energy and be able to have straight forward and direct communication skills.
CT DCP HCA #0000101
Posted
11/24/2021
Salary Range
$25,000.00 - 38,000.00
per Year
Salary range estimated by
Location
Stratford, CT 06497, US