Scheduling Associate & Referral Coordinator


ESF | Ear Nose and Throat [ICCP], Fort Myers, FL, US

In all of our treatment centers, the first point of verbal contact for our patients is the Scheduler. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, professionalism, compassion and accuracy.


  • Schedule and co-ordinate surgery procedures between patient, physician and hospitals
  • Extensive contact with Physicians, Patients, Hospitals and Insurance companies
  • Communicating to patients’ any and all pre-operative workup and testing
  • Obtain all authorizations for surgeries and procedures
  • Maintain contact between both offices for the purpose of coordinating surgery assists if necessary
  • Maintain Surgery Schedule in Book and in Computer so Physicians can access their surgery schedules
  • Assist in any and all front office duties, i.e. filing charts, answering phones, etc. as time permits
  • Maintain an active hospital patient treatment list that must be updated daily


  • High school graduate or equivalent
  • Excellent organizational and interpersonal skills
  • Superior Telephone, computer, and typing skills
  • Medical system experience & MS Office experience preferred
  • One plus year(s) experience in a medical office setting required
  • Ability to sit, stand, and communicate to patients and staff


Balancing: Yes

Crouching: Yes

Pulling: Yes

Carrying: Yes

Grasping: Yes

Sitting: Yes

Climbing: No

Kneeling: Yes

Standing: Yes

Crawling: No

Lifting: Yes

Seeing: Yes

Job Description Clause:

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Job Type: Full-time

Pay: $12.00 - $17.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • Day shift


  • High school or equivalent (Preferred)


  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Work Location: Multiple Locations

Salary Range
$25,000.00 - 40,000.00
per Year
Salary range estimated by
Fort Myers, FL 33916, US
Apply Now