Inside Sales Engineer

Location: Thomasville, GA office or our Milwaukee, WI office

Job Summary:

This position is a dynamic inside sales role that supports our sales representatives on custom applications, providing specification reviews, and developing sales quotations and supporting product information that supplements our rep’s equipment proposals to our customers. This role not only supports our reps with securing orders, but is also intimately involved with our production facilities, research and development, technical services, and key personnel on maintaining and updating product data and information.

Your Responsibilities:

  • Develop and possess thorough and relevant product knowledge
  • Be able to review and understand project contract drawings and specifications
  • Conduct design calculations
  • Support our sales representatives by providing sales quotations and other product information that supplement their proposals to our clients
  • Gather cost data from our database, product engineering drawings and bill of materials, and previous projects to develop sales quotations, which are then provided to our sales representatives to meet job specifications and requests for proposals
  • Support our internal Product Managers on a variety of projects and tasks to maintain and update our standard product data, literature and pricing associated with our rep-only online sales configurator tool.
  • Effectively communicate with our outside vendors and suppliers to obtain pricing, lead times, and other data on key components to support non-standard applications
  • Consolidate data and information used to develop sales quotations and system solutions
  • Select equipment and prepare technical proposals
  • Navigate Sales and Manufacturing Database programs to find product drawings and bills of materials
  • Strive for continual education and further advancement of product knowledge by using our online learning tools and other learning opportunities as they become available

Required Skills:

  • Position requires the constant and consistent exercise of intellect, judgment, and ability commensurate with professional positions in similar industries or situations
  • Position requires the regular exercise of problem solving and policy procedure interpretation skills
  • Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company
  • Must have strong communication skills and the ability to project manage tasks to complete requests within required deadlines
  • Background in heat transfer or other technical industries is preferred
  • Will have contact with customers, consulting engineers, and company representatives regarding a variety of Packaged Boiler products
  • Ability to work in a fast-paced environment
  • Position may require extended periods of operating a personal computer as a normal part of job duties
  • Position requires ability to work in a normal office environment and may require occasional exposure to production plant environment with welding, machining, and fabrication operations
  • Must have ability to routinely travel domestically and internationally (10% travel) – generally by air and utilization of rental cars, and ability to handle luggage, etc., normal business travel of varying length duration. Must have (or could obtain) a passport
  • All other duties as assigned

Education: Bachelor’s Degree in Engineering, Mechanical or Electrical Engineering preferred.

Experience: Experience Required: 0 - 3 years in Mechanical or Electrical Engineering or related field preferred.

Preferred Skills:

  • Application Engineering and quotation development experience
  • Comprehensive understanding of Thermodynamics, Fluid Mechanics and Heat Transfer
  • Computer competency including sound knowledge using Microsoft Office software, with background in Salesforce and oracle-based ERP systems a plus
  • Strong communication and organizational skills

Physical Skill and Effort: Work requires a few simple, but rapid, hand operations, and simple, easy muscular movements.

Working Conditions and Hazards:
Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features.
Negligible/little or no exposure.

Travel: light travel associated with this role, less than 25%; travel may include visiting customers, project sites, tradeshows, etc.

Benefits of Being a Cleaver-Brooks Employee:

We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long term disability, cash matching 401(k) plan, employee assistance program (EAP), pet insurance, employee discount program, generous vacation and 11 paid holidays.

About Cleaver-Brooks

Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training and support that are essential to long-term performance. Our customers will tell you that we’re the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They’ll also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues an 80+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.

This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. This description supersedes any previous descriptions for this position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range
$33,000.00 - 53,000.00
per Year
Salary range estimated by
Milwaukee, WI 53244, US
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