Floater Member Service Representative

Member Owned…

Member Focused…

Members and You!

JHFCU is currently seeking full time Floater Member Service Representatives to build strong relationships with our members by guiding them toward solutions that meet their unique financial needs.

Our financial professionals are not only responsible for performing cash handling transactions fluently and with outstanding accuracy, but they are also comfortable with educating members about JHFCU products and services in our Branches, Teller Area and Call Center.

Our highly motivated staff of financial professionals have gone on to advance their JHFCU careers in Branch Operations, Marketing, Information Technology, Accounting and so much more!

In addition to advancement opportunities, the benefits of working at JHFCU include a Mon - Fri work schedule, no late evenings, off all major holidays, over $5,000 in annual tuition assistance, affordable health insurance and so much more!

To be considered, candidates must have a High School Diploma or general education (GED) and a minimum of two years customer service experience in a Credit Union or financial services environment, or equivalent combination of education and experience.

The Floater Member Service Representative must maintain a professional appearance and demeanor and project the Credit Union’s outstanding reputation by providing consistently exceptional service levels, which exceed member expectations, regardless of the channel (in-person, phone, email, etc). The Representative must also be willing and able to adapt easily to change…sometimes with little notice.

Possessing a “can-do” attitude, along with excellent verbal communication skills, and the ability to perform multiple tasks with professionalism and tact are qualities that translate to success.

Only candidates with a relevant and stable work history will be considered. Unsolicited phone calls will not be returned.

THE JOHNS HOPKINS FEDERAL CREDIT UNION IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS OR ANY OTHER STATUS PROTECTED BY LAW.
Posted
11/21/2021
Salary Range
$32,000.00 - 47,000.00
per Year
Salary range estimated by
Location
Baltimore, MD 21205, US
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