Operations Support Administrator

From Collabera: Excellent Job Opportunity for Operations Support / Customer Service/ Call Center/ Data Entry/ BULK HIRING / IMMEDIATE NEED

 

Job Details:

Industry: Banking / Finance / Financial

Job Title: Operations Personnel / Operations Support / Customer Service/ Call Center/ Data Entry

Location: Tampa Florida USA 33610 (Remote until campus reopens)

Duration: 03 months with possible extension

Please call me directly at at 973-810-4954 or email me at pratiksha.verma@collabera.com to speak in detail about the job

What you’ll do:



  • The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, written communications, and providing documents to requesters via email and mail.
  • The overall objective of this role is to provide day-to-day operations support in alignment with client operations support infrastructure and processes.

Responsibilities:


  • Follow established procedures to complete assignments
  • Resolve problems that require in-depth investigation or research
  • Provide team assistance, and allocation of work, as needed
  • Resolve employee inquiries and handle escalated issues, providing efficient and effective customer service.
  • Communicate pertinent information to leaders and support activities that help mitigate organizational loss or impact, as needed
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding client, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.




Customer Service,Call Center,Data Entry,Operations Support,Operations Personnel,Ops Support Specialist,documentation
Company
Collabera
Posted
11/20/2021
Salary Range
$29,000.00 - 46,000.00
per Year
Salary range estimated by
Location
Tampa, FL 33610, US
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