Medical Office Receptionist

Medical Front Office Assistant / Medical Biller


Full Time

Mon – Fri 8:30 AM - 4:30 PM (w/ some flexibility)

35 - 40 hours per week


$20.00 -22.00 per hour - depending on experience, training, and references


Private medical practice solo practitioner in need of an experienced medical front office receptionist/scheduler to start immediately. Candidates should have at least 3 years of experience with a medical practice. Strong organizational skills and comfortable working knowledge of computers required. Intermediate knowledge of medical terminology managed care system, and HIPAA guidelines desired. The candidate must be a self-motivated multitasker, who is detail-oriented, dedicated, efficient, punctual, and reliable.

Essential Responsibilities include:

  • Answer phones, register patients, and schedule patient’s appointments
  • Determine appropriate billing charges on services provided
  • Prepare new patient charts
  • Obtain Authorizations for all patient visits and surgeries (PPO INSURANCES)
  • Maintain doctor’s calendar including patient appointments, surgery, and call schedule
  • Communicate with hospitals for surgery scheduling
  • General office support: copying, faxing, mailing, ordering supplies
  • Process insurance forms and maintain logs
  • Schedule appointments with ancillary departments or other care providers as needed
  • Analyzes and maintains reports to ensure timely submission of claims

The company reserves the right to add or change duties at any time.

Other Duties include:

o Keep the work area and lobby neat and organized

o Answer all incoming calls in a pleasant and professional manner, send to the appropriate person, and/or take messages

o Greet all walk-in traffic in a pleasant and professional manner

o Smile and make eye contact when greeting patients and other customers

o Demonstrate care, concern, and courtesy when interacting with all internal or external customers

o Display a warm and pleasant personality, emphasizing tact, empathy, and patience

o Display professionalism, good judgment, maturity, and fairness when interacting with others

o Demonstrate competency to handle multiple assignments while meeting all given deadlines

o Ability to stay busy during quiet times in front the, e.g. sort paperwork, collates mail, enter data

o Adhere to company policy regarding unauthorized use of the Internet for personal gains during work hours


Must have the ability to demonstrate and/or show competency in the following areas:

  • Intermediate proficiency in Microsoft Word, Excel, and Outlook, Medical Portals
  • Ability to work with constant interruptions and remain focused; understand and carry out oral and written instructions; learn new procedures and upgrade skills in order to meet changing job conditions
  • Math skills to add, subtract, multiply, divide whole numbers, calculate averages and percentages
  • Basic record-keeping and filing techniques
  • Oral and written communication skills
  • Interpersonal skills using tact, patience, and courtesy


Required- High school graduate

Preferred- 2-year or 4-year college degree


Bilingual in Spanish preferred but not necessary

o Spanish fluency - conversational for patient communication

o English fluency - some professional writing required

o Correct English usage, grammar, spelling, punctuation, and vocabulary

Main office in Pasadena with a second office in Tarzana that will be staffed 1 day per week. A stipend for time and travel may be included for travel to this second office.

Possible opportunity for medical insurance- can discuss.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour


  • 8 hour shift
  • Day shift
  • Monday to Friday

COVID-19 considerations:
COVID-19 Vaccination required


  • High school or equivalent (Required)


  • Medical office: 2 years (Required)


  • Spanish (Preferred)

Willingness to travel:

  • 25% (Required)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

Salary Range
$28,000.00 - 37,000.00
per Year
Salary range estimated by
Pasadena, CA 91107, US
Apply Now