Administrative Assistant

Administrative Assistant

Established in 1969, TrailerCraft/Freightliner of Alaska is a heavy-duty truck and trailer Dealer, statewide parts retailer to the commercial trucking and transportation industry, the only dealer in the state of Alaska for Freightliner and Western Star trucks, Thomas buses and Sprinter service and passenger vans. It also markets substantially to the snow removal industry, selling specialized Western, and Snow Ex snow removal equipment to both residential customers and commercial fleets.

Position: Administrative Assistant

Department: Accounting Department

Reports to: Accounting Manager

Pay Class: Hourly DOE

Summary Description:

Provide front-line customer service via phone and in person to dealership visitors. Answer multi-line phones, route calls promptly, page calls, take and forward messages as necessary.

Major Duties and Responsibilities:

· Answer phones, route calls promptly, page calls, take and forward messages as necessary

· Greet and direct visitors

· Complete clerical work as assigned

· Keep reception area neat and organized

· Assist accounting department

· Assist other departments as needed


  • High School Diploma or GED; Associates Degree or equivalent from a two-year college or technical school preferred
  • 1 year administrative or customer service experience
  • Excellent customer service skills
  • Excellent attendance and punctuality
  • General math skills
  • Proficiency in MS Office and spreadsheet programs
  • High degree of accuracy, attention to detail and confidentiality
  • Excellent data entry skills
  • Excellent analytical, problem solving and decision-making skills
  • Effective verbal, listening and written communication skills
  • Effective organizational, stress and time management skills
  • Demonstrates a sense of urgency and ability to meet deadlines
  • Ability to work independently or as a team member

Physical Demands and Work Conditions:

  • Frequently work on projects that require deadlines
  • Work conditions are consistent with a standard office environment: Long sitting durations, majority of work accomplished at a desk using a computer, moving files, and phone system usage.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Monday to Friday


  • High school or equivalent (Preferred)


  • Administrative: 1 year (Preferred)

Work Location: One location

Salary Range
$38,000.00 - 46,000.00
per Year
Salary range estimated by
Anchorage, AK 99515, US
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