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Loan Administrative Executive Assistant - Greensboro

At Southern First, we believe banking is about people, and we're making a difference one client and one banker at a time. Rooted in service and family, our core values make up the foundation of our company and the way we do business. Those values include serving others, cherishing our family culture, competing with a passion for winning, celebrating our victories, and enjoying the journey along the way. Every day, our team proudly carries out our mission of impacting lives in the communities we serve.

Headquartered in beautiful Greenville, SC, Southern First is locally owned and led with $2.6 billion in assets and 260 associates across eight growing Southeastern markets in three states. Our relationship-first approach to banking is backed by our commitment to investing in easy-to-use technology, giving our clients all of the tools they need to easily manage their finances whenever, wherever.

If you are passionate about impacting lives in our community and building long-lasting client relationships, we'd love for you to join our team. Our purpose is to enable dreams, earn trust, and exceed expectations.


Provides administrative, secretarial support to relationship team leader in the extension of loan requests which requires work of a confidential nature and requires initiative, judgment and ability to provide accurate client service, representing the Bank in a courteous, professional manner.


The Loan Administrative Executive Assistant position duties include, but are not limited to the following:

  • Knowledge of banking terminology and procedures
  • Demonstrate high level of competency with secretarial duties and working knowledge of composing written communications
  • Knowledge of documentation and compliance regulations required for both business and consumer loans
  • Computer literate with word processors and ability to learn new programs as implemented for loan processing and client inquiry
  • Preparation of loan closing packages, scheduling of loan closing dates and communications/correspondence with attorneys
  • Disbursement of loan proceeds upon receipt of executed loan documents by way of official checks, wired funds or deposits to client accounts
  • Quote and process loan payoffs as requested by providing correct entries and issuing payment for any overage as needed
  • Coordinate with inspectors/appraisers in the disbursement of construction loan advances
  • Process payment of invoices and fees as needed
  • Ability to work directly with client if a loan officer is not available.
  • Answer client inquiries which may require research as to payments, billing notices or loan documentation
  • Work and satisfy exceptions report to maintain minimum percentage of outstanding exceptions per loan volume
  • Provide loan department with copies of loan payoff requests in a timely manner, documentation to be filed in credit and real estate files
  • Provide assistance to other lenders if needed
  • Perform other duties as assigned


  • High school diploma with previous banking and/or financial experience
  • College experience in a business field of 2 to 4 years is preferable
  • Interpersonal skills to represent the Bank in a positive way in dealing with clients and other team members
  • Ability to adjust to change and a willingness to be a team player
  • Ability to work with people
  • Maintain regular consistent and professional attendance, punctuality and personal appearance
  • Responsibility of handling company funds
  • Ability to work independently and take initiative to exercise judgment and make decisions within scope of authority
  • Ability to solve problems using combination of intuition and analytics
  • Ability to think and act quickly and to follow procedures


  • Needs to be able to work independently and in a team setting to research and respond to routine and in-depth regulatory inquiries
  • Able to sit in front of a computer for extended periods of time
  • Little to no travel

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range
$29,000.00 - 44,000.00
per Year
Salary range estimated by
Greensboro, NC 27401, US