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Direct Care Manager

Direct Care Manager

This position includes but are not limited to the following:


  • Provides orientation to new staff, and participates in the training and evaluation of assigned staff
  • Evaluates Individuals in the affective/social, cognitive, and vocational developmental areas to determine their strengths, as well as areas of programmatic needs
  • Develops and implements a program for assigned Individuals to enable them to maximize their skill development
  • Coordinates the programming plans to include cross-over goals from the residential setting in the skill areas of mealtime, communication, and toileting
  • Participates in the Interdisciplinary Team Process by conducting assessments, preparing written summaries for team reviews and annuals, and attending all team meetings
  • Develops a program schedule for the Individuals to maximize skill development; ensures community outings are regularly scheduled
  • Coordinates the training of direct service workers in the content of health and Safety needs relevant to each individual.
  • Manage the Direct Support Professional staff, including, but not limited to, staff evaluations, monitoring and scheduling required staff training, seminars, and conferences.
  • Oversee the residential budget and work with staff schedules to ensure overtime stays within guidelines.
  • Responsible for scheduling Direct Support Professionals and covering shift’s as necessary.
  • Monitor fiscal, medical, personal and ISP documentation to ensure accuracy.
  • Serve as an active member of each person’s Inter-Disciplinary Team (IDT), which includes involvement in Individual Habilitation Plan development.
  • Submit monthly written reports to the appropriate individuals outlining operational status, progress, and concerns.
  • Prepare progress reports for consumer's immediate support group.
  • Ensure that staff is documenting accurate and current plans accurately, to ensure the consumer’s overall needs are being met, i.e. employment, recreational, emotional.


  • Responsible for supervision of Direct Support Staff Lead and Direct Support Staff working at assigned residential programs with documented bi-weekly 1:1 supervision.
  • Ensures Direct Support Staff Lead and Direct Support Staff working at assigned residential programs follow the principles of Normalization, Positive Approaches and the principles elaborated on in Everyday Lives.
  • Meets with employees, formally and informally.
  • Under the direction of the Director of Developmental Disability Services (Residential), follows through with disciplinary actions as needed.
  • Plans the agenda, facilitates and documents staff meetings.
  • Ensures relevant information is communicated to employees.
  • HCSIS proficient

Employee Development:

  • Actively participates in interviewing and the selection of new employees for assigned residential homes.
  • Facilitates complete site orientation training for all new employees working at assigned residential homes.
  • Provides on-site role modeling.

Scheduling/On Call:

  • Develops and monitors employee work schedule for assigned residential homes.
  • Participates in review of all residential schedules to ensure adequate site coverage and maximum service delivery.
  • Reviews and approves all schedule changes and timesheet submissions for assigned residential homes.
  • On call 24/7

Monitoring Physical Site:

  • Conducts monthly site inspections for assigned residential homes to ensure cleanliness and safety.
  • Ensures the exterior/interior of the home is clean.

Documentation (for all assigned residential programs):

  • Follows-up and monitors due dates for documentation.
  • Verifies and authorizes the accurate calculation of the daily census.
  • Reviews program participant documentation for accuracy, timeliness, and overall quality. Ensures goals are person centered, measurable, and reflect the ISP Outcome for the service.
  • Ensures timely completion and submission of all safety meetings, inspections, and disaster drills.


  • Provides continuous supervision and direction for the operation of assigned residential programs.
  • Ensures all Agency program policies and procedures are followed.
  • Optimizes team effectiveness and supports and encourages utilization of employee strengths.

Program (for all assigned residential programs):

  • Ensures programs are operated in accordance with the principles of Normalization, Positive Approaches and the principles elaborated in Everyday Lives, and are in compliance with all applicable State and Federal regulations.
  • Assists the Director of Developmental Disabilities (Residential) in coordination of licensing reviews and if needed, the development of a plan of correction.
  • Ensures medical care and appointments are proactively planned and carried out for all program participants in the service.


  • Associates Degree preferred, but not required.
  • Experience can be used in lieu of education
  • Valid Driver's License

Job Type: Full-time

Pay: $38,000.00 - $43,000.00 per year


  • Paid time off


  • 8 hour shift
  • Holidays
  • Monday to Friday
  • On call
  • Weekend availability

Supplemental Pay:

  • Signing bonus

Ability to commute/relocate:

  • Pittsburgh, PA: Reliably commute or planning to relocate before starting work (Preferred)


  • Driver's License (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: Multiple Locations

Salary Range
$67,000.00 - 147,000.00
per Year
Salary range estimated by
Pittsburgh, PA 15289, US