Pre-Owned Sales Consultant

What will I be doing?

As a Sales Consultant, you will provide superior customer service while selling Pre-owned Mercedes-Benz vehicles.

· Respond to customer inquiries regarding the lease/purchase of a pre-owned Mercedes-Benz vehicles

· Maintain customer satisfaction by confirming orders with customers, sending written communications for timely transactions

· Assist customers with all aspects of vehicle ownership, including but not limited to: scheduling service appointments, assisting with lease maturities, acting as a liaison for Collision Center inquiries, following up on DMV issues, procuring any and all missing documentation for financing, and supplying Sales Managers with accurate order status

· Calculate lease and purchase options for customer and quote accurate payments

· Follow up with customers to obtain referrals and repeat business

· Sell/lease as many vehicles as required by MBM’s annual minimum standards.

· Maintain / update customer information in company databases

· Maintain a clean and safe work area

What are we looking for?

MBM’s mission is to provide a consistently outstanding brand and customer experience through consistently outstanding preparation, attitude and teamwork. Our purpose is to create an effortless experience by providing ease and convenience in all our interactions with others. In order to achieve our goals and be part of our team the following values must drive you:

· Passion- We are passionate about the brand and the team we represent. And we love what we do, infusing excitement by offering inspiring experiences to our customers and colleagues.

· Respect-We respect ourselves and others and act selflessly for the good of the team and the good of our customers.

· Integrity-Our colleagues and customers can trust us – we take responsibility for what we say , what we do and what we represent.

· Discipline- We are committed to delivering the highest quality of work while remaining focused and aligned with our company goals and strategies.

· Enthusiasm- We are looking for enthusiasts not employees. We consistently express positivity in how we work and what we do. We look forward to the future and changing it for the better- together.

In addition, we look for the demonstration of the following key attributes:

· Curiosity

· Adaptability

· Resourcefulness

· Dedication to Communication

· Strategically Inclined

· Emotional Intelligence

What will it be like to work for Mercedes-Benz Manhattan?

We represent an extraordinary brand and fulfilling our founders’ promise to deliver ‘the best or nothing’ requires the efforts and talents of many exceptional people. We strive to make our workplace one in which individuals feel challenged, fulfilled, and able to reach their full potential.


· Must have 2+ years of luxury vehicle Pre-Owned sales experience

· Must be able to work Saturdays

· Work Holidays when required

· Must be on time to scheduled work shift

· Ability to commute to and from the Mercedes-Benz Manhattan location in New York City

Please Note: Applicants for this position may be asked to complete an online interview screening. The assessment assist us in evaluating your potential and capabilities in your professional work - and will help to support your candidacy for this position. You may receive a separate email from Mercedes-Benz USA requesting that you partake in a video interview through HireVue.

Job Type: Full-time

Pay: Up to $120,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability


  • High school or equivalent (Preferred)


  • Luxury Automotive Sales: 1 year (Required)
  • Pre-Owned Automotive Sales: 1 year (Required)

Work Location:

  • One location

Work Remotely:

  • No
Salary Range
$45,000.00 - 98,000.00
per Year
Salary range estimated by
New York, NY 10019, US
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