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Mortgage Corporate Service Specialist

CHASE Professionals is currently representing a mortgage company located in Atlanta, GA that is hiring for a Corporate Service Specialist to join their organization on a temp to hire basis. Experience with ACH Fraud Monitoring, Remote Deposit Capture and Lockbox Services required

  • Position : Corporate Service Specialist
  • Duration : Temp to Hire
  • Location : Atlanta, GA

POSITION SUMMARY:

Ensure that related policies, procedures, internal controls and processes are completed pertaining to the job functions of ACH Fraud Monitoring, Remote Deposit Capture and Lockbox services. And other duties as assigned by management.

MAJOR DUTIES AND RESPONSIBILITIES:

  • Provide front line staff and customers support for the Remote Deposit, Lockbox, and other Corporate Service products and services.
  • Assess and resolve customer service issues pertaining to Remote Deposit, Lockbox, and Corporate Services products.
  • Monitor and investigate ACH Origination files for fraud prevention with the use of the Laru system.
  • Conduct daily self-audit of ACH/Wire previous day processing activity.
  • Provide daily, weekly, and monthly reports and notifications on RDC activity (i.e.: Excessive Limit increases, RDC Approval Meeting packages, and various account maintenance).
  • Monthly preparation of Remote Deposit customer audits.
  • Setup ACH Originators
  • Conduct WebEx installation and training for new RDC customers.
  • Setup Commercial Account Funding Relationships (sweep, tba, zba, or odp)
  • Maintain and maintenance lockbox and scanner inventory.
  • Scan RDC documents into the Metavante system.
  • Review and assist in updating and maintaining policies and procedures applicable to job function.
  • Assist in cross-training new and current staff on applicable job functions
  • Assist in special assignments or coverage of other desk within department during peak times, staff absences, or vacations.

Experience:

  • Ach Fraud Monitoring, Remote Deposit Capture, Lockbox Services: 3 years (Required)

Education:

  • Associate (Required)

Location:

  • Atlanta, GA (Required)
Posted
11/06/2021
Salary Range
$27,000.00 - 38,000.00
per Year
Salary range estimated by
Location
Atlanta, GA 30383, US