Order Management Processor

The RealReal's (TRR's) Accounting team is looking to hire an Order Management Processor that will assist in reconciling order differences and processing related payments and refunds to the customer. The ideal candidate will demonstrate strong attention to detail, be able to work in a fast-paced environment with high volume transactions while maintaining a high degree of accuracy.

What You Get To Do Every Day

Partner with customer service to assist in the review of order adjustments and reconcile exceptions
Process payments for amounts owed by customer or refunds owed to the customer

What You Bring To The Role

0-2 years of experience in a data entry, auditing, or an accounting type of function in a high growth, fast-paced environment
Bachelor's degree in accounting
Ability and flexibility to work a 20hr+ weekday schedule along with overtime and weekends as order exceptions/other business needs arise
Demonstrated ability to understand business processes driving data for internal decision making
Ability to relay verbal and written information concisely and effectively

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements.

The RealReal
Salary Range
$28,000.00 - 34,000.00
per Year
Salary range estimated by
Phoenix, AZ 85003, US
Apply Now