Community Engagement and Client Programming - Intensive Case Management Worker

Mission Statement: Homes First Society develops and provides affordable, stable housing and support services to break the cycle of homelessness for people with the fewest housing options.

Hours of Work: 5 days per week, normally 9am to 5pm, with flexibility required and one evening per week

Applicant must quote "ICMEP21"

The position provide supports to shelter residents and the local community by engaging and partnering with neighbours and the local community to build positive relationship and provide programming to the clients that enhances their health and mental health stability, while adhering to the mission statement and policies and procedures of Homes First Society.

Job Description:

  • Maintain an ongoing effort to engage and partner with neighbours and the local community in order to build a deep and long-lasting and strong positive relationship focused on enhancing community well-being and address any emerging issues
  • Will actively engage the community by seeking to understand what community well-being means to them
  • Develop new and maintain current partnerships with community partners, businesses and stakeholders
  • Coordinate community-engaged programs such as harm reduction workshops
  • Maintain an ongoing relationship with community partners and stakeholders, and 100% of issues raised to Homes First will be dealt with in a timely manner
  • Carry out a number of ongoing weekly and/or monthly client programs and keep accurate statistics of the number of participants at each program
  • Work with stakeholders and partners in the community so they feel they have a working relationship with the shelter
  • Increase the sense of community within the shelter
  • Lead system navigation and partnership development, including main contact for liaising with LHIN’s and other service systems.
  • Complete and utilize assessment tools for the clients
  • Respond to conflicts, utilizing crisis intervention and prevention when required
  • Develop relationships with clients to provide programming that supports their health and housing stabilization
  • Design, schedule and participate in programming for the clients
  • Other duties as assigned

Qualifications:

  • Minimum three years’ experience in related post-secondary education or equivalent combination of education and experience
  • Ability to compile data and prepare statistical reports
  • Demonstrated ability to utilize case management software systems
  • Highly development case management skills
  • Experience with conflict resolution and negotiation skills
  • Demonstrated ability to connect clients to Ontario Works, Office of the Ontario Public Guardian and Trusteeship, Ontario Disability Support Program, and the process for accessing The Housing Stabilization Fund
  • Knowledge of mental health and addiction issues and several years’ experience working with clients with these issues
  • Experience with individuals who lack primary health care and/or struggle to maintain medication regiments.
  • Demonstrated knowledge of services in the community such as life skills programs, CCAC and programs that run “extreme clean” services
  • Knowledge of food access programs
  • Expertise in Residential Tenancy Act legislation and proven abilities working within the Landlord and Tenant Board system, including forms and full comprehension around the different processes, hearings, and specific familiarity with Section 83, as well as working with Duty Counsel and developing successful mediation agreements
  • Demonstrated experience with harm reduction approaches and knowledge of necessary information and referrals to allow individuals the option to adopt some of the approaches into their daily lives
  • Expertise in navigating the criminal justice system on all levels; court appearances, probation sentences, community legal clinics, and police departments
  • Highly developed understanding of and ability to communication appropriate professional boundaries
  • Knowledge of group processes/dynamics
  • Demonstrated ability in Microsoft Office
  • Certificates in First Aid, CPR, Crisis Prevention and Intervention an asset
  • Ability to work evenings
  • Knowledge of and/or experience with the homeless population, diversity issues, anti-discrimination practices and systemic reasons for homelessness
  • Able to lift 20 pounds

Working in an environment where there may be smoke is required.
The successful applicant must provide a criminal record check that is satisfactory to Homes First Society Homes First Society is an equal opportunity employer

Accommodation

Homes First is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known and we will work with you to meet your needs.

Covid-19 Vaccination Policy
Pleae note, all candidates offered a position with Homes First from September 8, 2021 onward must be fully vaccinated and provide proof of their vaccination status as a condition of employment. Please note Homes First will comply with its human rights obligations and accommodate employees who are legally entitled to accommodation.

Company
Homes First
Posted
10/14/2021
Location
Toronto, ON C6A, CA
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