Call Center CSR

Call Center CSR
NTT DATA - Omaha, NE (remote due to COVID-19)
Full time, temporary to hire
Start date: 11/15/2021 (12+ months)
Pay rate: $16.00/hour

HOURS: Training Hours Monday -Friday 8:00am - 4:00pm CST

Regular hours will be Monday-Friday 11:30am - 8:00pm CST

NTT DATA Services currently seeks a Call Center Customer Service Representative to join our team. If you feel you are qualified by the description below, please apply for a chance to interview and discuss your skills & qualifications.

As a Customer Service Representative, you play a key role in supporting our customers’ journey through the healthcare system. You will enter a challenging, fast pace but rewarding position while delivering one superior quality experience at a time, gaining customers’ confidence and trust.

Key Responsibilities

  • Work with a team of specialists dedicated to one of our manufacturer partners to provide reimbursement support services. Have direct interaction with the manufacturer client to provide case statuses and updates.

Requirements/Qualifications:

  • Critical Thinking and Effective Communicators
  • Candidates Should have at least 1 year call center experience and Strong PC Skills managing multiple programs
  • Basic understanding of medical / reimbursement terminology
  • Solid work history and leadership ability
  • Can adapt to a fast paced environment
  • Able to work hours of 10:30 am-7:00 pm CST M-F
  • High School Diploma / GED
  • Ability to work overtime to meet business needs
  • “position requires employee to be fully vaccinated on or before 10/31/2021, to the extent required by applicable law”

#IST #CSR #callcenter

Company
NTT DATA
Posted
10/14/2021
Type
Full time
Salary Range
$22,000.00 - 29,000.00
per Year
Salary range estimated by
Location
Omaha, NE 68164, US
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