Automotive Service Manager - Lincoln Mazda

Automotive Service Manager – Service Manager – Automobile Dealership Service Department – Auto Service Manager

Business is Booming at the Hertrich Family of Automobile Dealerships! Our family-owned and operated business is seeking a Dynamic Service Manager to join our world class service team. We have an immediate opening for a Motivated, Seasoned, Service Department Manager. This is an outstanding opportunity for a rewarding career with a mission driven company.

  • Do you thrive in a fast paced, professional environment with unlimited career growth potential?
  • Are you an enthusiastic and trustworthy individual with a strong work ethic?
  • Do you have a proven record of success with verifiable CSI scores?
  • Do you have a desire to Succeed?

Then our company is the right fit for you! Join our Service Departments that are poised for Explosive Growth.

The Hertrich Family of Dealerships is a family-owned and operated organization with a strong financial foundation and over 50 years in the automotive industry. We represent the most complete line of multi-franchise dealerships in Delaware, New Jersey and the Eastern Shore area of Maryland. We have over 22 locations in the tri-state area.

Hertrich offers:

  • Extremely Competitive Salaries and BIG REWARDS
  • Positive Management Support
  • Medical, Dental, Vision Plans, Disability, Cancer, Accident, & Life Insurance Plans
  • Paid Vacation
  • Paid Holidays
  • Paid Time Off
  • 401K Plan with Employer Match
  • Employee Purchase Discounts

Service Manager Duties include but are not limited to:

  • Provide high quality customer service and satisfaction at or above company standards
  • Maintain good working relations with factories
  • Motivating, Coaching, and Leading a dynamic and high-performing service selling and technical team
  • Effectively supervising and managing the work load and schedules of all service department associates
  • Effectively operating the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals
  • Assist in diagnosing vehicle problems, warranties, services, and repairs
  • Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations
  • Perform other duties as assigned by the General Manager

Service Manager Qualifications:

  • Must be results-driven, highly energized, customer service oriented LEADER
  • Must have a passion for taking care of customers
  • Excellent organization skills and effective verbal and written communication skills
  • Dealertrack experience a plus!
  • Proven record of success in dealership management and a strong understanding of vehicle repairs and maintenance
  • Possess ability to lead a Service team to top-level performance and create a 5-star customer experience
  • Computer experience
  • HS Diploma required; college degree a plus; ASE or manufacturer certifications a plus
  • Must have a current, valid driver's license

Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO/ AA employer. Job seekers will be given consideration without regard to their disability or protected veteran status.


Full time
Salary Range
$40,000.00 - 76,000.00
per Year
Salary range estimated by
Dover, DE 19901, US
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