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Assistant Manager (Food Services Supervisor), Late Shift, IU Dining

Department

RESIDENTIAL PROGRAMS & SERV (BA-RPAS-IUBLA)

Department Information

IU Dining supports the goals and mission of Indiana University by providing a professional and welcoming atmosphere with excellent customer service, affordable options, and innovative cuisine to a diverse university community. For more information, please visit the IU Dining website.

Job Summary

  • May be responsible for planning, hiring and scheduling of student employees, assigning and monitoring work, approving time off, providing regular training, taking corrective action, addressing employee and/or customer complaints and grievances and recruiting, reviewing and promoting employee development and growth.
  • Explains and demonstrates methods and procedures for performing tasks to the dining facility employees, including food handling and sanitation techniques. Monitors work performance for quality, accuracy, and completeness to ensure compliance with departmental standards.
  • Monitors and supports the food operation's process measures and is accountable for the results of these measures. Reviews production worksheet and organize tasks to shift staff. Places orders for food needed to meet worksheet production needs. Records usage of food and leftover quantities and stores food.
  • Monitors, directs, and assists staff and student employees in preparation, proper serving sizes, proper food temperature, order taking, and delivery of food products in the proper media, and delivered in a timely manner. Ensures customer service standards are demonstrated on the job.
  • Monitors on-hand inventory and determines quantity of food to order. Completes orders for inventory.
  • Responds to and resolves customer' complaints and concerns to maintain positive relations with customers.
  • Maintains food safety, training, and food logs. May have cash management responsibilities for retail food sales.
  • May work from recipes and instructions to prepare and cook food; may calculate, weigh, and measure ingredient quantities; may wash, peel, cut, slice, trim, or blend various items for cooking and serving.
  • May perform tasks specific to bartending, catering, or dining room services.

Qualifications

EDUCATION

Required
  • High school diploma or GED.
WORK EXPERIENCE

Required
  • 4 years of experience in food service with 2 years of supervisory experience.
LICENSES AND CERTIFICATES

Required
  • Food Safety (ServSafe) certification within 180 days from hire.
SKILLS
  • Friendly and service-oriented.
  • Ability to work in a safe and efficient manner.
  • Knowledge of health and safety regulations.
  • Knowledge of professional cooking principles.
  • Ability to respond to common food inquiries or complaints from customers and take appropriate action to resolve issues.
  • Ability to work comfortably in a group environment, treat employees and customers with kindness and respect.
  • Ability to be a flexible team player in a dynamic environment requiring a customer focused approach and utilizing excellent interpersonal skills, communication, facilitation and coaching skills.
  • Ability to work in safe and efficient manner.

Working Conditions / Demands

This position requires tasks typically associated with back-of-the-house food service work. It involves periods of both sedentary work and times of frequent movement about the workspace. Using commercial kitchen equipment and tools, moving supplies and effective communication skills are necessary. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

Advertised Salary

$17.82 per hour.

Work Hours

2:30 p.m. - 11:00 p.m. Monday - Friday with alternating weekends.

Management reserves the right to adjust work hours to accommodate special meals and events.

Job Classification

Career Level: Mastery

FLSA: Nonexempt

Job Function: Operations

Job Family: Food Services

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234
Posted
10/14/2021
Type
Full time
Salary Range
$30,000.00 - 46,000.00
per Year
Salary range estimated by
Location
Bloomington, IN 47401, US