Loss Prevention Associate

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Major Activities

  • Controls inbound and outbound trailer and automobile traffic.  Ensures proper documentation has been completed and load bars/straps are installed before a trailer/delivery enters or leaves the facility.  
  • Maintains and manage card access and badge systems and building key control and equipment key systems.  Performs “end of shift” bag checks.
  • Investigates incidents and accidents that occur in the facility and documents them appropriately in an incident/accident report.  
  • Performs various daily, weekly, monthly, and quarterly audits and tasks regarding safety and security of the facility and all personnel within.   
  • Maintains the department’s code of conduct and confidentiality while adhering to all Michaels’ safety and security policies and procedures.  
  • Supports the “After Hours” program, which includes receiving calls on Trailer deliveries and communicating by phone and email with retail stores with notifications of delivery issues.  
  • Responds to medical and other emergencies and provides first aid or any assistance when needed.  
  • Monitors all fire, intrusion, and access control systems. Responds to and notifies all appropriate individuals and agencies when alarms have been received.  Monitors and maintains CCTV system and cameras on a regular basis.  
  • Maintains safety awareness programs and helps to resolve any safety concerns received from these programs.  Aids in maintaining all aspects of safety in the facility and reports all unsafe conditions or unsafe acts by other team members.  Assists in safety orientations for all new team members to inform them of Michaels’s safety policies and procedures.   
  • Performs other related duties as assigned by the LP Manager or LP Operations Coordinator.  
  • Other duties as assigned

Minimum Education  

  • High school diploma or equivalent preferred; additional related training/certification is a plus

Minimum Special Certifications or Technical Skills  

  • Computer proficiency, including Microsoft Office suite and the ability to learn other related systems in support of the role


  • Effective verbal and written communication skills
  • Strong phone communication skills are essential
  • General understanding of the Distribution Center workflow and familiarity with building layout
  • Effective organizational skills and ability to multi-task.  Able to adjust well to varying pace of work and stay focused at all times
  • Flexible to work overtime before and after shift as needed in accordance with business needs

Preferred Type of Experience the Job Requires  

  • 1+ years of related experience is preferred, providing support to an organization of similar scope and complexity

Physical Requirements

  • Frequent standing/walking, both in the office area and within the warehouse
  • Regular sitting when working in an office environment (including Trailer Control Center)
  • Occasional reaching, bending, stooping, kneeling and twisting
  • Occasional lifting/carrying of items of varying weight to perform tasks
  • Repetitive motion and movement of the wrists, hands and/or fingers

Work Environment

  • This position is based in a climate-controlled office but will have regular exposure to the warehouse, which features extreme temperatures dependent on external climate and proximity to dock doors/exits
  • Regular exposure to moderate noise level from DC conveyor/sortation system and powered industrial equipment when in the warehouse

We are an Equal Opportunity Employer. Check out our EEO policy https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf [eeoc.gov

Full time
Salary Range
$24,000.00 - 37,000.00
per Year
Salary range estimated by
New Lenox, IL 60451, US
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