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Customer Service Agent

Note: This is Remote for now but after COVID it will be onsite in Florida. Candidate needs to relocate if they are not local to Florida. 

Candidates should possess a high level of professionalism and customer service skills. This is a very structured position responsible for answering incoming calls from consumers who have questions about account balances, card activation, application status, Treasury guidelines and regulations, and internal procedures. This role requires great people skills as individuals work to help solve customer issues. Individuals hired for this position will work to achieve personal operational goals in a collaborative team environment.

Primary Responsibilities:


  • Taking inbound calls from consumers
  • This is a call center role, they’ll come in put their headsets on and take calls all day (40-50 calls a day – average 6 minute calls)
  • Handling and researching issues over the phone
  • Utilizing the computer database to verify and document information


CSR,Customer Service ,Calls,Call Center ,Healthcare ,Local ,Remote for now
Company
Collabera
Posted
10/06/2021
Type
Full time
Salary Range
$22,000.00 - 34,000.00
per Year
Salary range estimated by
Location
St. Petersburg, FL 33701, US