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Site Rep-Convenience Care/Tech

Site Representative-Convenience Care and Technology Support

  • Position is located in Charlotte, NC
  • Salary is $27,040
  • Hours are Monday to Thursday 12:30pm to 9:30pm and Friday 8:30pm to 5:30pm

Responsibilities include:

  • Customer satisfaction through the performance and maintenance of a variety of reprographic equipment and technology at our customer’s site
  • Evaluating equipment issues and notify service or offsite technology departments if unable to resolve
  • Maintaining service and activity reports
  • Maintain routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper;
  • Respond to customer requests
  • Assist end-user in understanding basic functionality of equipment
  • Record meter reads
  • Some travel between buildings and campuses throughout Mecklenburg County will be required

Qualifications Include:

  • Technical aptitude and desire to learn technology solution used in support of customer
  • Excellent inter-personal skills and the willingness to take initiative to see what needs to be done to ensure customer satisfaction
  • Ability to multi-task, excellent communication skills
  • Ability to work with minimal supervision and be highly responsible
  • High school diploma or equivalent,
  • Ability to lift paper and packages weighing up to 50 lbs.
  • Must be very presentable, and have basic computer skills, including MS Office

Leafstone is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.

Full time
Charlotte, NC 28245, US