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Audio Video & Workstation Technical Specialist


Kforce has a client that is seeking an Audio Video & Workstation Technical Specialist in Ocoee, FL. Summary: The client is looking for an Audio-Visual Support Technician with strong customer-facing and leader attributes. This candidate will coordinate, schedule, plan, and support virtual, onsite, and hybrid meetings. Services provided will consist of Tier 1 AV Support, Tier 1 AV Support Training, excellent customer communication skills combined with strong AV production background required. The Technical Specialist will be responsible for tracking, scheduling, and overseeing all Audio Visual Support and Meetings, in collaboration and guidance from IT Service Manager. They are expected to work with and collaborate with the A/V Tier 2 / 3 Team to discuss possible improvements, product selection, and processes for testing and support to the A/V Tier 1 team. The Technical Specialist will be responsible for establishing training materials and training new hires on A/V Tier 1 Support. They will also establish standards for A/V support, service, and production equipment in partnership with all IT Service regions, under the direction of the Pompano IT Service Manager.

Job Requirements:


  • Associate degree or Technical Institute degree/certificate in Audio-Visual technologies, or related fields, or equivalent work experience
  • At least 5-years of customer facing experience and a minimum of 3-years IT experience
  • Secondary skillset will be in Workstation Support; Providing technical assistance when needed; This concentration will be in; hardware and software troubleshooting, PC deployments, system upgrades, and client health remediation knowledge required
  • This position requires knowledge and experience with AV equipment, such as webcams, cameras, mixers, microphones, speakers, projectors, projection screens, etc.
  • Must also have the knowledge and experience working with and troubleshooting PC hardware, software, and IT peripherals, such as mobile phones, printers, scanners, plotters, etc.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Salary Range
$28,000.00 - 42,000.00
per Year
Salary range estimated by
Ocoee, FL 34761, US