Business Systems Analyst


Join the Leader in the Home Healthcare Industry


Rotech Healthcare Inc. is a national leader in providing Respiratory and Sleep Apnea treatment as well as home medical equipment.   Each and every day, thousands of employees contribute to delivering outstanding customer service and patient care through hundreds of locations across 45 states. For additional information, please visit our company homepage





We are seeking a dedicated Business Systems Analyst to join our Rotech Systems Group. In this position you will be responsible for designing, testing and implementing new applications systems and/or maintaining existing systems.

Essential Duties and Responsibilities

  • Architecture and design; interviewing and gathering client requirements to translate into detailed business requirements that meet budgets and deadlines
  • Develop improved ways to communicate complex, technical information to a non-technical audience
  • Ensure documents’ order, clarity, consistency, style, and terminology are in accordance with set standards
  • Project management; interface with clients to scope projects and direct the development cycle from inception to completion
  • Quality Assurance; develop and execute detailed test plans insuring quality via testing software and standard operating procedures
  • Review and edit documentation from all IT departments
  • Track product development and software changes to ensure materials are created and updated in a timely manner
  • Performs other duties as assigned
  • Follow policy and procedures for all IT writing including forms creation and workflows
  • Programming and development; assist the programmers and developers throughout the designing, coding, testing, deploying, maintaining and supporting client initiatives
  • Administration; infrastructure development that will enhance the scalability of the organization, allowing the proper systems and processes to be integrated with the business’ best practices ensuring consistency and stability
  • Create process documents for areas within IT
  • Leadership; must be skilled in mentoring and reviewing the work of other Business System Analysts
  • Set policy and procedures for all IT writing including forms creation and workflows

Job Requirements:

Employment is contingent on

  • Background investigation (company-wide)
  • Drug screen (when applicable for the position)
  • Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Education and/or Experience

  • Experience in Billing and Collection processes and systems
  • Experience in the Healthcare Industry preferred
  • Working knowledge of Structured Query Language (SQL) and Query 400 and able to write basic queries
  • Bachelor’s Degree or higher from an accredited college or university in Computer Science, Data Processing, Business Information Systems or equivalent experience
  • Ten years directly related experience or an equivalent combination of education, training and experience

Skills, Knowledge and Abilities

  • Effectively communicate in English; both oral and written, with location employees and team members to ensure questions and concerns are processed in a timely manner
  • Helpful, knowledgeable and polite while maintaining a positive attitude
  • Interprets a variety of instructions in a variety of communication mediums
  • Maintain confidentiality and practice discretion and caution when handling sensitive information
  • Multi-task along with attention to detail
  • Self-motivation, organized, time-management and deductive problem solving skills
  • Work independently and as part of a team

Physical Demands

  • Lift and carry up to 10 pounds
  • Requires sitting, walking, standing, talking or listening
  • Requires close vision to small print on computer and or paperwork

Machines, Equipment and Technical Abilities

  • Email transmission and communication
  • Type on a computer and or a tablet
  • Internet navigation and research
  • Microsoft applications including but not limited to Word, Excel, etc.
  • Office equipment; fax machine, copier, printer, phone and computer


  • 401k
  • Medical, Dental and Vision
  • Life Insurance and Disability
  • Generous Paid Time Off and Paid Holidays
  • Bonus and Incentive Opportunities (Non-Exempt and Exempt)
  • Mileage reimbursement (when applicable for the position)
  • Telephone reimbursement (when applicable for the position)

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TEXT ROTECH TO 51893 TO JOIN OUR TALENT NETWORK                          

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees. Rotech Healthcare Inc. is a DRUG FREE WORKPLACE

Full time
Salary Range
$57,000.00 - 82,000.00
per Year
Salary range estimated by
Orlando, FL 32811, US
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