Kalyx Infotech - Desktop Engineer L2

Roles & Responsibility- :

- Troubleshooting Desktop / Laptop OS issues.

- Support for office standard software and internet client.

- Isolate system issues; diagnose standard software issues and report hardware issues to respective team.

- Installation / re-installation / configuration of systems, printers, scanners.

- Configure desktop and laptop as per the desktop/laptop standardization policies of customer.

- Installation / re-installation / configuration of in-scope client software / applications.

- Installation / configuration of e-mail clients (Lotus Notes).

- Troubleshooting e-mail client related issues (Lotus Notes).

- Troubleshooting printer / scanner related issues (Limited to driver / OS issues- No hardware support).

- Support for local area network issues (LAN), DHCP client - (Limited to configuration issues- No support for LAN devices).

- Install antivirus software and check virus definition auto updates.

- Install approved patches onto desktops / laptops.

- Disconnection of desktops / laptops / printers / scanners.

- Configure Print Queues for Servers / Users / Groups.

- Configure appropriate rights and permissions for accessing printers.

- Remove virus from respective desktop / laptop with the antivirus software provided by customer.

- Exposure in working with any disk encryption tool is preferred.

Mandatory skills required:

- Should have good verbal & written communication skill.

- English & Bengali is must.

- Require Immediate Joinee.

- Looking candidates from Kolkata only.

If you find the above job details as per your profile then kindly send your updated resume in word format with following details:

Current Salary
Expected salary
Notice period

Kolkata, WB, IN
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