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IT Asset Administrator

Location: Dubuque, Iowa - Locust Street

HTLF is a diversified financial services company headquartered in Dubuque, Iowa. We deliver community banking at scale by powering our geographically diverse group of banks with technology, efficiency and strength - giving local decision-making the opportunity and insights to focus on customers and growth. Relationships have been the core of our company since its founding in 1981. We're deeply invested in the communities we serve, and that's why our clients choose us as their banking partners.

What's different about a career at HTLF? We believe our employees and their diverse backgrounds, perspectives and skills are our greatest assets. We wouldn't be HTLF without the people with whom we surround ourselves and empower to enrich the lives of our customers, employees and communities. We're dedicated to making HTLF the best place to work - where your opinions are valued, your feedback and ideas are heard, and your opportunities for personal growth and professional development are endless.

Under direct supervision, the IT Asset Administrator is responsible for the daily and long-term management of software and technology-related hardware within the organization. This includes monitoring and recording software licenses and hardware end-user computing assets to ensure compliance with vendor contracts. The IT Asset Administrator follows defined procedures for tracking company assets and overseeing quality control throughout their lifecycles.

Primary Responsibilities

  • Adheres to processes, procedures and systems for tracking and analyzing software, hardware, and equipment from requisition through retirement.
  • Maintains data for IT assets utilizing necessary tools to manage all end user technology assets such as laptops, PC's, printers, thin clients, monitors and other branch equipment.
  • Conducts training as needed for use by department level staff to maintain inventory.
  • Manages acquisition of assets from planning through deployment to ensure compliance with vendor contracts, licenses and entitlements.
  • Coordinates equipment delivery with Human Resources for new hire employees.
  • Coordinates and tracks retrieval of equipment of terminated employees.
  • Coordinates shipping and distribution of equipment to HTLF and member bank employees and assists in retrieval of equipment.
  • Works directly with the Service Desk Manager to procure equipment and process equipment invoices.
  • Provides technology asset reports to IT, Finance, and other groups as needed.
  • Verifies, enters, and adjusts IT asset management data in a variety of forms, schedules, and reports.
  • Tracks entire life-cycle management for each asset to maintain warranty information, refresh date, and end of life data information.
  • Works directly with technology administrators to maintain inventory accuracy.
  • Follows Asset Tagging Standards.
  • Conducts inventory audits and develops process and procedures to ensure accuracy.
  • Adheres to e-recycling policies and procedures.
  • Remains familiar with IS Business Recovery Plan and Information Security Program.
  • Assists in IS Business Recovery planning and testing.
  • Completes annual E-Learning Plan and Bank Secrecy Act (BSA) training as assigned and keeps up-to-date knowledge of BSA as it relates to the job function.

Secondary Responsibilities

  • Performs other duties as assigned.

Management Responsibilities

  • This job has no management responsibilities.

Qualifications

  • Associates Information Technology preferred
  • related field
  • 3-5 years Information Technology experience required
  • 3-5 years Hardware, software and network connection troubleshooting experience required
  • Proven analytical and problem-solving abilities
  • Self-motivated and self-directed
  • Excellent customer service skills

Scheduled Weekly Hours:

40

Time Type:

Full time
Posted
10/04/2021
Salary Range
$45,000.00 - 68,000.00
per Year
Salary range estimated by
Location
Dubuque, IA 52001, US